Client Relations Manager

Client Relations Manager – Front Desk + Patient Growth

Location: Southaven, MS Job Type: Full-Time, On-Site Pay: $50,000 – $62,000 per year Schedule: Monday–Friday schedule (Monday-Friday 9am-6pm with 1 hour lunch break; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter) Benefits: Full and comprehensive benefits package

Join a Fast-Growing Men’s Health & Wellness Clinic Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence-based care for men’s health.

We’re hiring a Client Relations Manager for our Southaven clinic — someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.

What You’ll Do As the first point of contact in the clinic, you’ll be responsible for: Front Desk & Patient Coordination Greet and check in patients by name with warmth and professionalism Manage appointment scheduling, check-out, and payment collection Assist with insurance verification and documentation Follow up on unpaid balances and billing questions Client Relationship & Retention Build strong relationships with patients to support return visits Conduct follow-ups to keep patients engaged in their treatment plans Maintain a high level of customer service and care Sales & Community Outreach Respond to new patient leads from phone, web forms, and email Schedule consultations and convert leads into appointments Recommend additional products and services that support patient goals, when appropriate Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest

What We’re Looking For Must-Have Skills Excellent communication and people skills Experience in customer service, sales, or front-desk coordination Strong organization and attention to detail Comfortable discussing payments and insurance with professionalism Bonus if You Have Experience in a medical office or wellness clinic Community outreach or event experience A personal interest in health, fitness, or wellness

Why You’ll Love Working Here Competitive salary: $50,000–$62,000 per year Full-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter) Comprehensive benefits package, including: Medical, dental, and vision insurance, Paid time off (PTO), 401(k) plan, Tuition reimbursement, and free and discounted services Be part of a mission-driven, high-growth healthcare company with career advancement opportunities Work in a positive, supportive, and energetic environment

Ready to Make a Difference?

Apply now and help patients feel their best — physically and mentally — while growing your career with a leading name in men’s health and wellness.

You can also visit our website to learn more about our mission and services. #INDCRM Keywords: Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Men’s Health Clinic, Testosterone Replacement Therapy (TRT), Hormone Replacement Therapy (HRT), Health and Wellness Center, Medical Weight Loss, IV Therapy, Vitamin Injections, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Healthcare Administration, Patient Retention, Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical Office Coordinator, Sales and Marketing, Community Outreach, Event Marketing, Fitness and Wellness, Men’s Wellness Clinic, Patient Support Specialist, Healthcare Sales, Clinic Operations, Testosterone Therapy for Men, Patient Relations.