Manager of Surgical Services

Essential Functions Statement(s):

• Performs all the functions as a SRC and AOC, clinical recovery, preservation of organs, packaging and labeling of organs, and transportation of organs to their final destination.

• Ensures the maintenance of the OPO's perfusion laboratory meets or exceeds Occupational Safety and Health Administration (OSHA) Standards and Regulations.

• Conducts on-site visits of trained SRC staff to assess mastery of critical job skills/core competencies including identifying opportunities for remedial training and/or continuous education.

• Develops and implements a training plan in conjunction with the education department that includes methodologies, resources, and training and orientation schedule for newly hired Surgical Recovery Services staff.

• Develops pre- and post- course evaluations and competencies for continuing education and training.

• Schedules and conducts post-case debriefing sessions with trainees and preceptors; determines trainee strengths vs. weaknesses, validates if training objective were achieved, and documents trainee case experiences.

• Ensures staff competency in all areas of organ allocation, organ recovery, and organ preservation.


• Participates in the development of individual scorecards to reflect individual, department, and company goals.


• Assists in the evaluation of new technology to advance the science of organ recovery and transplantation.

• Develops, revises, and communicates standards, policies, and procedures related to organ donation. Assures all procedures are in compliance with the Centers for Medicare and Medicaid Services (CMS), Organ Procurement and Transplantation Network/United Network for Organ Sharing (OPTN/UNOS).

• Ensures the OPO's compliance with all applicable state and federal laws and regulations, including but not limited to clinical regulations promulgated by the CMS and OPTN/UNOS.


• Establish and maintain a positive working relationship with all internal clients, including: department directors and staff in other departments; hospital staff at all local hospitals; key physicians and surgeons in the OPO's Donation Service Area (DSA); transplant centers and laboratory personnel; other key personnel throughout the community.

• Works collaboratively with the Quality Services Department to collect and analyze data necessary to monitor and improve the OPO systems and processes.

• Works with all department managers and directors to ensure consistency in the development and implementation of policies and procedures.

• Ensures all reports and records (including clinical preservation records, preservation culture results) are accurate and completed/submitted within a reasonable time frame.

• Works collaboratively with the Donation Development staff to ensure the development and implementation of a comprehensive educational recovery/surgical process for the OPO's DSA.


• Assists with the dissemination of best practices throughout the OPO's DSA.

• Works collaboratively with Tissue & Ocular Services Departments to maximize tissue and eye donation and service to the community.

• Attends and actively participates in all relevant OPO meetings and assists with the accomplishment of the OPO's primary mission.


• Collaborates with management and executive staff to develop and operationalize best practices, staff satisfaction and retention, organizational policies and procedures, and the overall culture and philosophy of the OPO. Serves as a member of the management team; attends regular management meetings.

• Performs other duties as assigned.


• Employees must adhere to and remain in full compliance with the OPO's Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

Requirements

Competency Statement(s) - Position Specific

• Accuracy - Ability to perform work accurately and thoroughly.


• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

• Conflict Resolution - Ability to deal with others in an antagonistic situation.

• Customer Oriented - Ability to take care of the customers' needs while following company procedures.

• Detail Oriented - Ability to pay attention to the minute details of a project or task.

• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.


• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

• Responsible - Ability to be held accountable or answerable for one's conduct.

• Self Confident - The trait of being comfortable in making decisions for oneself.

• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Competency Statement(s) - Company Specific

• Understand and commit to the following:
  • Organizational Core Purpose: To save and heal lives.
  • Core Values: Relentless, Joyful, Selfless.
  • Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time

• Team Builder - Ability to convince a group of people to work toward a goal.


• Communication, Oral - Ability to communicate effectively with others using the spoken word.


• Communication, Written - Ability to communicate in writing clearly and concisely.


• Accountability - Ability to accept responsibility and account for his/her actions.


• Judgment - The ability to formulate a sound decision using the available information.


• Adaptability - Ability to adapt to change in the workplace.

• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

• Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation.

SKILLS & ABILITIES

Education: Associate's Degree in Nursing, Certified Scrub Technician or related field or applicable experience.
Experience: Minimum five years of Surgical Experience, or OPO related experience.

Computer Skills: Proficiency in MS office and electronic medical records


Certificates & Licenses: RN, or Foreign MD, RT, ST, or EMT w/Critical Care Experience

Other Requirements: Certified through the ABTC via Certified Transplant Preservationist (CTP) preferred or commitment to take exam within 18 months of hiring date.