Representative II, Customer Service Operations
$15.75 - $18.5 per hourCardinal Health
Remote Hours: Monday - Friday, 11:30 am ET - 8:00 pm ET What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Job Summary The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. Responsibilities Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. Qualifications 1-3 years of customer service experience, preferred High School Diploma, GED or equivalent work experience, preferred Bilingual (Spanish/English), preferred Work experience in a high-volume call center, preferred Work experience in healthcare, preferred What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems Anticipated hourly range: $15.75 per hour - $18.50 per hour Bonus eligible: No Benefits Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 8/17/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. Candidate who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. #J-18808-Ljbffr
$15.75 - $18.5 per hour
...to 9:00pm EST & will also involve Saturday hours. What Customer Service Operations contributes to Cardinal Health Customer Service is responsible... ...resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution...SuggestedHourly payFull timeContract workTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workWork from homeMonday to FridayFlexible hoursShift work- ...and prosthetic (O&P) services and products, offering... ...programs and unsurpassed customer service. Hanger's... ...the largest owner and operator of O&P patient care clinics... ...organizations and representatives to provide solutions to... ...direct reports of BDM I, II, III including regular...SuggestedContract workPart timeLocal areaRemote work
$15.75 - $18.5 per hour
...Cardinal Health is looking for a Representative II, Customer Service Operations in Olympia, Washington. This role involves processing orders for distribution while responding to customer inquiries and resolving issues efficiently. Ideal candidates will have customer service...SuggestedHourly payRemote work$16 - $19 per hour
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$18.25 - $19.25 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1126... ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shift$18 - $22 per hour
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$21 - $23 per hour
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$18 - $20 per hour
...Automotive Service BDC Agent Toyota of Olympia | Tumwater, WA Toyota of Olympia is looking for a professional, energetic, and customer-focused Service BDC Agent to join our growing service team. This role is far more than simply answering phones and scheduling appointments...Full timeAfternoon shift- ...Sharecare is seeking a Customer Service Representative to handle inbound member and provider calls, input data accurately, and deliver courteous support. You will navigate a computerized system to resolve routine inquiries and educate callers about Sharecare programs....
$24 per hour
...Customer Service Specialist The individual selected for this role will be expected to work at stores within a 10 mile radius of Store... ...criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the...Hourly payFull timeFor contractorsWork experience placementLocal areaImmediate startFlexible hoursAfternoon shift- ...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include,... ...highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and...Contract workPart timeLocal area
$24 per hour
...to advanced bilingual fluency in English and Spanish. Customer Service Specialists work closely with wholesale and retail customers... ...criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the...Hourly payPart timeFor contractorsWork experience placementAfternoon shift$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull time$13 - $16 per hour
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