Customer Service Representative | Remote Career Training Provided

Customer Service Representative | Remote Career Training Provided

100% Remote (U.S. Residents Only) | Work From Home | Full Training Provided

Build a Career with Unlimited Growth Potential

Are you looking for a career that offers flexibility, professional development,
and the opportunity to make a meaningful impact?

AO is expanding its fully remote team and is seeking motivated, people-focused professionals to join us as Remote Client Relations Advisors . Whether you're starting a new career or looking to advance your professional journey, you'll receive the training, mentorship, and support needed to succeed in a collaborative, growth-oriented environment.

If you enjoy building relationships, helping others, and working toward meaningful goals, this opportunity could be the perfect fit.

What You'll Do

As a Remote Client Relations Advisor , you'll serve as a trusted resource for individuals and families by providing education, guidance, and outstanding customer service through virtual consultations.

Your Responsibilities

• Meet with clients virtually through Zoom and other online platforms

• Build lasting relationships through exceptional customer service

• Educate clients on available benefit programs and coverage options

• Help clients make informed decisions based on their individual needs

• Assist with applications and required documentation

• Maintain accurate digital records and follow-up communications

• Participate in ongoing coaching, mentorship, and professional development

• Collaborate with a supportive remote team focused on shared success

What We Offer

100% Remote Work

Work from home while enjoying the flexibility to create a schedule that supports your personal and professional goals.

Comprehensive Training & Mentorship

No industry experience is required. We provide structured onboarding, live virtual training, ongoing coaching, and one-on-one mentorship.

Weekly Performance-Based Compensation

Receive competitive weekly pay with additional bonus opportunities based on performance.

Career Growth Opportunities

Advance into leadership and management through our promote-from-within culture, where advancement is based on performance and professional development.

Union-Supported Organization

Join a company that proudly serves union members and their families while operating within a supportive, team-oriented environment.

Additional Benefits

Eligible representatives may have access to:

• Company-provided life insurance, including Accidental Death Benefits (ADB)

• Medical reimbursement program

• Performance-based recognition and incentive programs

• Company-sponsored leadership conferences, retreats, and team events

• Modern technology and virtual systems designed to support remote success

• Ongoing leadership development and networking opportunities

Who We're Looking For

Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills

• Positive attitude and willingness to learn

• Strong work ethic and personal accountability

• Self-motivation and the ability to work independently

• Professionalism, integrity, and a client-first mindset

• Strong organizational and time-management abilities

• Coachability and commitment to continuous improvement

Experience in customer service, hospitality, retail, healthcare, education, sales, leadership, or client-facing roles is valuable—but not required . We welcome motivated individuals from all professional backgrounds.

Minimum Requirements

Applicants must:

• Be at least 18 years of age

• Be legally authorized to work in the United States

• Have access to a computer or laptop

• Maintain a reliable high-speed internet connection

• Have webcam and microphone capability

• Maintain a quiet, professional workspace

Interview Process

All interviews are conducted virtually through Zoom , providing a convenient and streamlined experience for every applicant.

Ready to Grow Your Career?

If you're looking for a flexible remote opportunity where your growth is supported, your success is recognized, and your work helps make a difference in the lives of others, we'd love to hear from you.

Apply today and begin your career as a Remote Client Relations Advisor.

Work from home. Grow with confidence. Build a future with AO.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.