Front Desk Receptionist/Scheduler

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Paid time off

Position Overview : Front Desk Receptionist/Scheduler is responsible for greeting patients in person or on the telephone in a pleasant, helpful manner. Various duties include, but are not limited to, scheduling appointments, entering demographics in PM system and charting necessary paperwork for daily visits.

Essential Job Functions: 

1) Answering telephones within 3 rings in a professional manner.

2) Scheduling appointments according to templates.

3) Enters patient information into electronic health record

4) Reviewing insurance information for MD participation with patient.

5) Informs patient of payments needed or referral when appropriate.

6) Generates daily schedules for physicians, medical staff and front desk.

7) Checks in patients upon arrival. Collects co-payment if applicable and posts monies to patient account.

8) Restocks forms as needed.

9) Other tasks as deemed necessary

Requirements: H.S. Diploma or equivalent and 1 yr of customer service or medical office experience. Computer knowledge and excellent data entry skills