VIP Account Manager

Virtual Vocations Inc

Owning a dedicated book of high-value players, the full-time VIP Account Manager will build personal relationships, coordinate exclusive perks, and resolve player issues while working remotely. Key responsibilities Build genuine, one-on-one relationships with assigned VIP players through daily communication Coordinate personalized gifting, exclusive perks, and memorable moments for players Manage and resolve player issues, ensuring a seamless experience and championing responsible gaming Required qualifications 2+ years of experience in VIP account management, player development, or a comparable high-value client role Fluency in gaming culture, including knowledge of sweepstakes, casino, and trading cards Ability to manage multiple active relationships while maintaining personalized communication High-agency and self-directed, with a proactive approach to managing player needs Data-aware, capable of interpreting dashboards and acting on insights

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