Customer Service Dispatcher

E & J Disposal Company

Job Description

Join E & J Disposal Company as a full-time Customer Service Dispatcher, playing a crucial role in coordinating our specialized disposal truck operations. This position involves managing customer orders, dispatching trucks to job sites, processing payments, and supporting communication efforts, all while utilizing QuickBooks Enterprise Desktop and Excel. Bilingual skills in Spanish and an Illinois Notary Commission are valuable assets. Enjoy a stable schedule from 8:00 AM to 4:00 PM with overtime opportunities and comprehensive benefits.

Responsibilities

Manage and process customer orders efficiently
Coordinate dispatch of specialized disposal trucks to job sites
Process customer payments using QuickBooks Enterprise Desktop
Maintain clear communication with customers and drivers
Schedule trucks and ensure timely dispatching
Accurately enter data and maintain records in Excel and QuickBooks
Provide bilingual support in Spanish and English
Perform Illinois Notary duties as needed

Preferred Qualifications

Minimum 2 years of experience in customer service or dispatch
High school diploma or equivalent
Illinois Notary Commission
Proficiency with QuickBooks Enterprise Desktop
Strong communication and problem-solving skills
Bilingual Spanish-English ability
Effective time management skills

\nCompany Description

E & J Disposal Company is a family owned Dumpster Rental Company that services contractors, homeowners and industrial customers. We service Dupage, Kane and parts of Cook ( not Chicago) counties. We have 5 different dumpster sizes suitable for each customers exact needs. We only deal with Non- Hazardous debris only. Business hours are Monday-Friday 7:00 am to 5:00 pm and 7:00 am till Noon on Saturdays. We operate 5 roll off trucks and have an inventory of over 140 dumpsters.

Company Description

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Vacancy posted 3 days ago

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