Program Support Specialist (Day)

Description Purpose Statement The Program Support Specialist is a highly versatile and essential role within MICC, providing flexible, skilled coverage across all program areas to ensure seamless, high-quality participant support at all times. This position steps into instructional settings, small group and 1:1 sessions, medication monitoring, behavior support, shuttle transportation, and participant rounds as a support resource — reinforcing the work of the full‑time program team rather than replacing it. The Program Support Specialist maintains the same standard of person‑centered care as the broader team and serves as a critical resource for continuity across programming. Schedule Monday - Friday 7:45 AM - 4:15 PM Essential Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Program Coverage and Instructional Support Provide flexible, skilled coverage across all MICC program areas as staffing needs arise Serve as in‑class support alongside Program Instructors, reinforcing instruction, assisting with accommodations, and helping maintain an inclusive environment — the primary instructional lead remains the assigned Program Instructor Follow existing lesson plans, participant support plans, accommodation strategies when filling in across teams Support shuttle and transportation needs, accompanying participants during community‑based activities as assigned Maintain familiarity with all program areas, participant needs, and team expectations to ensure seamless transitions when providing coverage Medication Monitoring Supervise and accurately document the medication monitoring window each shift as acting Medication Coordinator Support participants with medication organization, pill box refilling, and prescription refill requests Complete required training to prevent medication errors and respond effectively when errors occur Partner with Advisors and families to address barriers to medication independence Participant Rounds and Wellbeing Support Conduct scheduled participant rounds to check on participant wellbeing, safety, and needs across residential and program spaces Provide responsive support during assigned shifts, addressing participant needs and communicating any concerns to the appropriate staff or Advisor Maintain a calm, supportive presence during programming and transition times Behavior Support and Participant Engagement Use a person‑centered, strengths‑based approach when supporting participants across all settings Implement positive behavior supports and de‑escalation strategies as needed Build rapport quickly with participants and integrate effectively into varying team environments Communicate observations and participant needs to the appropriate Advisor or team lead promptly Documentation and Communication Accurately document medication monitoring, attendance, behavior incidents, participant rounds, and all support provided in MICC’s data systems Maintain open communication with all teams regarding coverage needs, participant updates, and shift transitions Participate in team meetings, Family Weekends, graduations, and program events as needed Maintain records in compliance with applicable laws and MICC policies Other duties as assigned Requirements Education and Experience Bachelor’s degree in Education, Special Education, Social Work, Psychology, Occupational Therapy, Therapeutic Recreation, or a related field preferred 2+ years of experience supporting individuals with ASD and/or learning differences preferred Experience in medication monitoring, positive behavior supports, or direct care highly desirable Skills and Abilities Highly adaptable with the ability to shift effectively across multiple program areas, roles, and settings within a single day Strong instructional and facilitation skills with the ability to step into a classroom or small group session with confidence Effective de‑escalation, positive behavior support, and interpersonal skills Excellent organizational and communication skills, both written and verbal Ability to quickly build rapport with participants and integrate into varying team environments Commitment to confidentiality and professional ethics Valid driver’s license with a clean driving record as determined by MICC’s insurance company, or ability to obtain a Minnesota license within 60 days of hire Must reside in Minnesota #J-18808-Ljbffr Minnesota Independence College and Community