Honda Service Advisor

$115k

Keeler Motor Car Company

Honda Service Advisor

Keeler Honda | Latham, NY

Full-Time

Salary + Commission | Average Earnings of $115,000+ Annually Once Acclimated

Join a service team known throughout the Capital Region for exceptional customer satisfaction, transparent communication, and a commitment to doing what's right for every customer.

If you enjoy solving problems, building relationships, and being rewarded for your performance, we'd love to meet you.

Our customers routinely describe Keeler Honda as professional, honest, accommodating, and attentive. Reviews frequently mention service advisors who take the time to explain repairs, keep customers informed, arrange loaner vehicles when needed, and help customers avoid unnecessary work through honest recommendations. We are looking for someone who embodies those same values and wants to work for a company that you can grow with as a true professional.

Compensation

Competitive salary plus commission
Average earnings of $115,000+ annually once fully acclimated
Strong customer-pay and maintenance opportunity base
Manufacturer and dealer-supported training

Schedule

Monday through Friday
9-hour workday with a 1-hour lunch break
Every 3rd Saturday: 8:00 AM to 4:00 PM

Responsibilities

Greet customers professionally and understand their service needs
Document concerns, prepare estimates, and communicate repair recommendations
Provide updates on repair status and expected completion times
Coordinate repairs with technicians and management
Accurately manage repair orders and loaner agreements
Review completed repairs and invoices with customers
Perform vehicle walkarounds, inspections, and test drives
Address customer concerns and provide excellent service
Build lasting customer relationships and support customer retention
Maintain a clean, organized, and professional work environment
Meet individual and department performance goals

Qualifications

Excellent customer service and communication skills
Strong organizational and multitasking abilities
Professional, positive attitude
Basic computer skills
Valid driver's license with a clean driving record
Automotive service or repair experience preferred
Dealership, sales, hospitality, or consultative customer service experience a plus
Experience with dealership software preferred

Benefits

Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Honda Factory Training
Employee Vehicle, Parts & Service Discounts
Career Advancement Opportunities

Apply today and become part of the team that has made Keeler Honda one of the most trusted automotive service destinations in the Capital Region.

#IND3

Apply

Vacancy posted 3 hours ago

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