Billing Clerk

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet". Job Summary The Billing Clerk is responsible for customized invoice submission for large, complex commercial customer assignments. This includes submission in third party portals, customized spreadsheets, email, and some postal mailed invoices. This role should provide timely and accurate invoicing to our large commercial customers daily, monthly, quarterly, and yearly (per contract agreement terms). Responsible for monthly reconciliation reports via tracking sheets to ensure all invoices have been submitted within the billing month. Key Performance Indicators Invoice issue percentage (monthly) timely and accurate Unprocessed billing volume due to data errors Days from service to invoice issuance Increased efficiencies via automating processes Principal Duties and Responsibilities Perform all tasks related to processing special handling invoices for large, complex commercial customers Maintain third party billing portals Communication with cross functional internal teams related to customer account status will be required Communication with various large commercial customers regarding account status Maintain strong customer relationships through effective communication Perform and maintain account billing reconciliations for customers Investigate and resolve any irregularities or inquiries timely and accurately Provide documentation to customers or cross functional teams requesting invoices, statements, etc. Maintain sensitive customer financial information and organized financial records, electronically Recommend improvements for invoicing processes Researches and resolves second and third level customer inquiries Develop key relationship with cross functional teams to mitigate invoicing errors Required Experience Minimum 1 year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction based services preferred Experience with third party portal billing preferred Proficient Excel/Google Sheets experience Good judgment, strong decision making and problem solving skills Knowledge of transaction based services Communicate articulately and efficiently in both written and verbal forms Highly organized with strong attention to detail Accounting knowledge Required Leadership Traits and Characteristics Strong communication and interpersonal skills Strong attention to detail and high level of accuracy Ability to maintain a high level of confidentiality and professionalism Excellent organizational skills Be able to work as a team and independently Formal Education, Qualifications Or Training High School Diploma OR GED required Base Pay Range Hourly: $17.00 - $27.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr