Senior Call Center & Customer Service Supervisor
$73k - $85kSuffolk County Water Authority
A municipal water service authority in New York is looking for a Call Center Supervisor to lead operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience in customer service, with a minimum of 2 years in a supervisory role. Responsibilities include monitoring workflows, resolving customer concerns, and facilitating a positive work environment. An Associate's Degree and proficiency in MS Office are required. Salary range is $73-85k depending on experience. #J-18808-Ljbffr
- ...Selected candidate will provide information to customers, conduct research, and perform clerical... ...Answer a heavy volume of incoming calls. Respond to telephone, mail, e‑mail, and in‑person inquiries; determine the service required. Utilize computer databases and information...SuggestedShift workWeekend work
$73k - $85k
...are not limited to the following Assist Call Center management by monitoring work and call... ...information provided to internal and external customers. Maintain Call Center workflow to... ...changes to facilitate exemplary customer service. Assist in the development and attainment...SuggestedMonday to FridayWeekend workAfternoon shift$75k - $95k
...employee benefits and deliver exceptional service to our clients. WHAT YOU’LL DO The Service Center Client Manager (SCCM) serves as a strategic... ...projects and/or teams. 2–5 years of experience in customer care, service center, or call center environments. Experience in process...SuggestedWork at officeRemote work$75k - $82k
...Customer Service Supervisor, Medicare Advantage - Aspire Remote Full-time $75k – $82k Overview The Customer... ...Service Supervisor will ensure that calls are handled according to the CMS... ...healthcare or insurance industry call center. Aspire Health Plan is an equal opportunity...SuggestedFull timeWork at officeRemote workWeekend workAfternoon shift$40k - $78k
...Client Service Manager – Gallagher | Remote (Whippany, NJ Zone) Job Summary Gallagher is... ...service to Personal Lines clients in a shared call center environment. This remote role supports... ...trust and delivering extraordinary customer experiences. About Gallagher Gallagher is...SuggestedFull timeRemote workMonday to FridayFlexible hours$75k - $82k
Montage Health is seeking a Customer Service Supervisor for their Medicare Advantage team to oversee the customer service department. This role... ...3 to 5 years of experience in a healthcare or insurance call center. The position offers a competitive salary range of $75,00...Remote jobWeekend workAfternoon shift$21 - $28.3 per hour
Customer Service Supervisor As a Customer Service Supervisor, you are a motivated leader who plays a key role in supporting store operations. You... ...an accommodation, please contact our Associate Service Center at ****@*****.***. Wawa, Inc. is an equal opportunity employer...Hourly payLocal areaFlexible hoursShift work$90k
...Customer Service Manager – Operations & Experience Location: Houston, TX Employment Type: Full-Time Compensation: $90,000+ annually + performance... ...experience in customer service, hospitality, retail, call center, or similar environments Experience managing large teams (30...Full timeShift work$20 - $28 per hour
...Customer Service Coordinator – Augment Professional Services | Remote (US) Augment Professional Services (APS) is hiring a Customer Service... ...diploma or GED 0–4 years of experience in customer service, call center, or administrative support Experience creating and managing...Full timeContract workRemote workMonday to Friday$50.83k - $81.33k
...person’s talents and strengths.Supervise and provide guidance to Customer Service Representatives regarding department policies, procedures,... ...healthcare related field preferred. Prior customer service/call center experience preferred. Claims processing preferred....Work at office$107.58k - $321.18k
# Customer Engagement Solutions Leader BPO Financial ServicesNew YorkApply... ...Leader BPO Financial Services****Location New York City Onsite... ...across Contact Center Marketing Operations and Customer... ...stakeholder networks Partner with senior stakeholders to drive strategic...Permanent employmentFull timeWork at officeLocal area- Intern’s Needed Bilingual Customer Service & Appointment Coordinator (English/Spanish) Position... ...Appointment Coordinator to manage incoming calls, assist clients with their applications,... ...experience in customer service, call center, or administrative support preferred. Excellent...Temporary workPart timeRemote workAfternoon shift
$26 - $28 per hour
REVOLVE is seeking a Spanish Customer Service Lead to support its team remotely from Texas, Idaho, or Nevada. This full-time role involves... ...communication skills, experience in customer service or call center environments, and the ability to work flexibly. Pay is between...Remote jobHourly payFull time$135k
## Director, Underwriting & Customer Service Operations - P&CApplyremote type: Remotelocations:... ...operational leadership to underwriting and call center teams with a strong focus on... ...underwriting and service operations.* Works with senior leadership and executives to establish...Temporary workImmediate startRemote workFlexible hours$21 - $24 per hour
...focused Care Coordinator to manage the full lifecycle of client services following referral acceptance. This position plays a critical operational... ...is required. The coordinator documents all scheduling changes, call-outs, missed shifts, and corrective actions in the agency system...Hourly payFull timeWork at officeImmediate startMonday to FridayShift workWeekend work- ...time both inside and outside We assess customer storage needs and make suggestions, including... ...and make reminder and collection calls when required Physical Requirements Ability... ...come from a variety of customer service centered sales environments including retail, restaurant...
- ...Bids & Client Service Coordinator, Operations Christie's, the world's largest Art Business... ...for assisting the Client Service Center as necessary in both front and back of house... ...determined and scheduled by Department Supervisor(s). How You'll Make An Impact...Work experience placementWork at officeLocal areaFlexible hoursAfternoon shift
$100k - $120k
Overview Join us in reimagining customer experience with Agentic AI. As a Senior Enterprise Engagement Manager at Parloa, you are... ...world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate...Work at officeFlexible hoursNight shift$140k - $170k
...LVMH Perfumes & Cosmetics is seeking a Customer Service Vendor Senior Manager in New York. The role involves overseeing client operations at the North America Customer Service Center, fostering partnerships with BPOs, and ensuring service excellence across the brand. Candidates...- ...Description Trigyn's Direct Government Client has openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY.... ...to telephone, e-mail and in-person inquiries from supervisors. Utilize computer databases/spreadsheets and information...Full timeWork experience placementImmediate startMonday to Friday
$18 per hour
...inside and outside the facilities. Assess customer storage needs and make suggestions,... ...payments and make reminder and collection calls when required. Physical Requirements... ...Qualifications Experience in customer service centered sales environments such as retail,...Hourly payWeekly payFull time- ...our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism... ...experience in customer service, hospitality, call center, or administrative roles preferred Strong...Remote jobFlexible hours
- ...Call Center Supervisor The NYC Department of Consumer and Worker Protection (DCWP) protects and... ...deliver consistent, accurate, and efficient service so that applicants can complete... ...Experience supervising a call center, customer service team, or telephone-based public...Local area
$125k - $150k
...Responsibilities Provide operational and client servicing support to the Fund’s intermediary... ..., RIAs, retirement platforms). Oversee call center/investor inquiries, statements, and... ...qualifications, certifications, experience, skills, seniority, geographic location, business sector,...Local areaShift work- ...ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE... ...become self-sufficient. Customer Service Operations provides key... ...has expanded from a Walk-In Center to a full-service center where... ...maintains close liaison with senior level staff of the Family...Permanent employmentWork at officeLocal area
- ...Avoca Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call including booking jobs, qualifying... ...unmatched by human call centers. We’ve grown to 75 employees in under...Work at officeImmediate start
- ...and insurance products. The Customer Success Team Lead is a... ...driving process adherence and service quality improvements. This... ...Indicators (KPIs) and Contact Center objectives (e.g., Call Quality, Attendance,... ...leadership, supervisory, or senior/escalation role, preferably...Work at office
- ...Account Manager (Contact Center) Location: Remote... ...the expert in providing Customer Experience (CX)... .... We provide customer service to some of the nation’... ...center representatives, supervisors, and other team members... ...multiple channels (e.g. calls, emails, chat, SMS, social...Work at officeRemote workWork from home
$50k - $100k
...About the job Customer Success Enablement Manager Customer Success Enablement Manager... ..., and precision. You will sit at the center of Customer Success operations, ensuring... ...& Development, HR tech, or tech-enabled services Demonstrated intellectual curiosity...Remote work$130k - $190k
...Avoca Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high‑value inbound call, including booking jobs, qualifying... ...unmatched by human call centers. We’ve expanded to 100 employees in...Contract workWork at officeImmediate startFlexible hoursNight shift
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