Sales Specialist
$15 per hourPetco
Want to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you . Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.- Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.
- Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
- Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
- Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
- Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
- Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
- Lead by example by demonstrating strong selling behaviors and exceptional customer service.
- Mentor and support new and junior associates, reinforcing best practices and store standards.
- Foster a collaborative, inclusive team environment where partners support one another.
- Assist customers in selecting products and services that best meet their pets' needs.
- Process sales, returns, and exchanges accurately and efficiently.
- Support merchandising and inventory activities, including restocking, recovery, and presentation.
- Assist with opening and closing procedures as assigned.
- Support store leadership with operational tasks and special projects.
- Help resolve customer concerns and escalate issues appropriately when needed.
- Deliver consistent, knowledgeable, and compassionate service.
- Educate customers on promotions, services, and loyalty programs.
- Support store sales goals through effective selling and service behaviors.
- Maintain store cleanliness, organization, and visual standards.
- Monitor inventory levels and assist with replenishment.
- Ensure compliance with company policies, procedures, and safety standards.
- Mentor and train new associates on policies, procedures, and service expectations.
- Act as a floor leader when needed, supporting workflow and customer experience.
- Assist management with escalated customer concerns and operational needs.
- Customers feel welcomed, supported, and confident in their purchases.
- New associates are well-trained and supported.
- The sales floor is clean, organized, and well-stocked.
- Store goals are supported through strong service and teamwork.
- 1+ years of retail experience, preferably in a specialty retail environment.
- Passion for animals and knowledge of pet care preferred.
- Strong communication, interpersonal, and customer service skills.
- Proven ability to multitask and thrive in a fast-paced environment.
- Strong problem-solving skills and professionalism in handling customer concerns.
- Basic math skills and experience handling cash and transactions.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
- Purpose-driven work that makes a difference for pets and people.
- Opportunities to build leadership skills and grow your career.
- A collaborative, inclusive team culture.
- The chance to make an impact every shift.
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Vacancy posted 1 day ago
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