Benefits & Wellness Administrator

Salary: $70,304.00 - $82,721.60 Location: 33 N. High Street, Columbus, OH 43215 Benefits Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation Position Summary Performs professional work providing comprehensive Human Resources support in the administration of employee benefits. The Benefits Administrator is expected to provide the highest level of customer service to employees and maintain excellent relationships with vendors. This position is responsible for assisting with the day-to-day operations of all benefit and wellness programs, including Health, Dental, Vision, Life and AD&D, Flexible Spending, Supplemental programs, COBRA, leave management, and other employee health and wellness programs. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization’s vision to Move Every Life Forward. Essential Job Functions Reconciles and audits health and supplemental benefit insurance vendor invoices to ensure accurate payments, credits and adjustments. Provide customer service support to internal and external customers on plan provisions, benefits enrollments, status changes and other general inquiries. Performs daily benefit processing in an accurate and timely manner including enrollments, COBRA, terminations, status changes, beneficiary designations and audits, short- and long-term disability, accident insurance and other vendor portals. Processes bi-weekly payroll benefit adjustments. Distributes benefit enrollment materials and determines eligibility. Enters COBRA qualifying event information with the third‑party vendor. Assists vendor relations, coordinating and tracking wellness initiatives and campaigns, including COTA’s biometric screening program; Administers COTA’s lifestyle reimbursement program. Assists with creating employee communications to help employees understand benefit offerings provided by the company. Conducts audits of benefit packages and policies to ensure that company processes are compliant. Assists with employee data auditing and reporting. Assists with coordinating the open enrollment process. Utilizes COTA’s HRIS system to create plans, enter & maintain employee benefit selection information, and track & report employee arrearages. Participates and leads in benefit and wellness educational opportunities including new hire orientation, open enrollment, etc. Creates routine correspondence including benefit notifications, benefit verification letters, etc. All notifications are processed quickly and accurately. Act as liaison between employees and insurance providers Support human resources functions in the areas of for leaves of absence, DOT administration, HRIS data entry, and FMLA, etc. Minimum Education & Experience Required Requires a bachelor’s degree in human resources, business administration or a related field and three-to-five (3-5) years of experience in Human Resources, talent acquisition, and/or customer service. An equivalent combination of education and experience will also be considered. HR experience in a union environment preferred. PHR/SPHR/SHRM certification preferred. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr Cota