Accounts Receivable/Collections Specialist

WHO IS HILLIS-CARNES?Hillis-Carnes Engineering Associates (HCEA) is a multi-disciplined ENR Top 500 engineering firm with 20 offices in the mid-Atlantic and Florida. We have demonstrated a history of success for the past 35 years. We are 100% employee-owned ESOP, and our history of success can be attributed to our motivational employee owners. We believe in fostering teamwork, rewarding ambition, and providing opportunities for professional advancement.At HCEA, we can contribute our continuing success to multiple facets, but above all we are successful because of our knowledgeable, ambitious, and reliable employees who make every day count.The Accounts Receivable/Collections Specialist is responsible for coordinating the entire accounts receivable cycle including new job approvals, billing, collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Experience in the construction industry, lien filing process is preferred. This position is in Annapolis Junction, MD (Howard County).ResponsibilitiesReviewing open accounts for collection efforts.Making outbound collection calls in a professional manner while keeping and improving customer relations.Establishes strong business relationships with client company Accounts Payable Personnel and as necessary, with client company project managers and superintendents.Resolves client-billing problems and reviews accounts receivable delinquency, applying good customer service in a timely manner.Working with Branch Managers and Sales to effectively solve all disputes and collection issues.Collect customer payments in accordance with payment due dates.Identify issues attributing to account delinquency and discuss them with management.Review and monitor assigned accounts and all applicable collection reports.Provide timely follow-up on payment arrangements.Mail correspondence to customers to encourage payment of delinquent accounts.E-mail documents to accounts and follow up.Posting daily customer payments to accountsMonthly reporting as requiredFiling state appropriate lien notifications as necessary and requiredAbility to manage additional collections steps as required. Managing the process whether with Legal Counsel to file a lien or filing Small Claims actions.Experience and SkillsThe ideal candidate for this position will have a minimum of 5 years of corporate collections experience including interaction with a large customer base.Strong communication, problem solving, and analytical skills requiredBilling/payment application process experience preferredAbility to work independently and to adapt to a fast-changing environment.Proficiency in Microsoft Office including Excel, Word and Outlook.Experience in a construction/engineering environment is preferred but not required.Must have attention to detail with an eye for accuracy.Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.BENEFITS:We are proudly an Equal Opportunity Employer and offer an appealing benefit package. A few of these perks include: 100% Employer-Paid Benefits (Long-Term Disability, Basic Life & Employee Assistance Program), Health (W/ Health Savings Account Option), Disability, 401k w/ Company Match, Generous Compensation for Employee-Referrals, Tuition Reimbursement and many more!Need another reason to join in on the success? We offer an Employee Stock Ownership Plan (ESOP) in which employees are given shares in the company and the more successful the company is, the more valuable the shares become.Want to grow with us? Apply Now!Minorities and Women are encouraged to apply.EOE 

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