Maintenance Worker

Maintenance Worker

The Los Angeles County Development Authority (LACDA) is a dynamic, innovative agency created in 1982 by the Board of Supervisors. The LACDA's core pillars include housing and community development programs that benefit the unincorporated Los Angeles County areas and various incorporated cities that participate in LACDA programs. Funded primarily with federal grants, the LACDA is an industry leader in sponsoring new solutions to housing and forming partnerships with private and public agencies.

The Housing Management Division (HMD) manages 3,229 public and affordable housing units located at 68 sites, serving more than 6,500 residents. HMD generates and utilizes the resources of the LACDA to provide quality affordable housing and expand opportunities to improve the quality of life in housing developments through the involvement of employees, residents, and community partners. HMD also implements and administers various funds for the improvement and modernization of the public housing developments and utilizes various grants to provide needs-based services to public housing residents, including at-risk youth and their families.

Under general supervision, learns to and performs a wide variety of unskilled to semi-skilled maintenance and repair duties related to the care and maintenance of assigned buildings, facilities, equipment and grounds; inspects assigned facilities, grounds and equipment for maintenance issues; assists with special projects; operates a variety of manual and power tools; performs related duties, as assigned.

Essential Job Duties

• Performs routine to semi-skilled facilities maintenance and repair duties on Authority residences in a variety of trades including plumbing, electrical, painting, drywall, carpentry, concrete, HVAC, and appliance installation and repair.
• Receives and responds to work order requests; performs maintenance and repair work in occupied units for regularly scheduled maintenance and at the request of residents.
• Inspects vacated units to identify maintenance and repair issues and appropriately marks areas that need to be repaired to prepare for new tenancy; performs necessary repairs and changes locks.
• Performs routine maintenance and repair work on vacated units including cleaning of fixtures, appliances, walls, windows, and floors; repairs and replaces hardware, fixtures, appliances, cabinetry, sinks, toilets, electrical components, and related equipment.
• Troubleshoots and repairs a variety of residential appliances including but not limited to water heaters, furnaces, ovens, stoves, and ranges.
• Maintains and repairs concrete by operating concrete cutting and breaking equipment such as a jackhammer; constructs concrete forms, pours concrete, and assists in finishing concrete and masonry work.
• Installs, sets, and maintains bait stations for the control and elimination of pests and vermin.
• Assists skilled staff and/or contractors performing skilled work and complex rehabilitation projects on Authority properties as directed; identifies discrepancies in work performed by contractors and notifies supervisor as needed.
• Maintains exterior elements of facilities, including but not limited to, graffiti, trash, and bulky item removal, and power washing sidewalks and trash enclosures; and ensures maintenance yard is clean and orderly.
• Operates and maintains vehicles and a variety of hand and power tools and equipment related to the maintenance and repair of residential systems and facilities.
• Maintains accurate logs and records of work performed and materials and equipment used.
• Observes safe work methods and makes appropriate use of related safety equipment as required.
• Responds to public inquiries in a courteous manner and provides information within the area of assignment.
• Responds to after-hour requests for service and emergencies as needed.
• Performs other related duties as assigned.

Qualifications

Essential Knowledge and Abilities:

• Knowledge of principles, practices, methods, equipment, materials, and tools used in maintenance and repair of residential buildings and facilities.
• Knowledge of plumbing, electrical, carpentry, appliances, and mechanical systems in residential buildings.
• Knowledge of the operation and routine maintenance of a variety of hand and power tools, vehicles, and light power equipment.
• Knowledge of occupational hazards and safety equipment and practices related to the work.
• Knowledge of principles and procedures of basic record-keeping and reporting.
• Knowledge of safe driving rules and practices.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and ordinances, as well as industry standards and best practices relevant to the assigned area of responsibility.
• Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Authority staff.
• Knowledge of the structure and content of the English language to effectively perform the work.
• Knowledge of modern equipment and communication tools used for program functions and projects, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Perform routine to semi-skilled maintenance, repair, and custodial work with accuracy and speed.
• Troubleshoot routine maintenance problems and determine materials and supplies required for repair.
• Identify building maintenance needs and take corrective actions.
• Safely and effectively use and operate hand tools, mechanical equipment, power tools, and equipment required for the work.
• Perform routine equipment maintenance.
• Maintain accurate logs, records, and basic written records of work performed.
• Maintain tools and equipment in a clean working condition providing for proper security.
• Understand and follow oral and written instructions and department policies and procedures related to assigned duties.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Use tact, initiative, prudence, and independent judgment within general policy, and procedural guidelines.
• Make basic accurate arithmetic calculations.
• Organize own work, set priorities, and meet critical time deadlines.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience: Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.

• Equivalent to the completion of the twelfth (12th) grade.
• Two (2) years of responsible experience performing unskilled or semi-skilled facilities maintenance and repair or construction work.

Desirable Qualifications:

• Experience maintaining and repairing residential properties or building facilities.
• Experience working with residential property management systems or maintenance tracking software.
• Experience working in large-scale rehabilitation or renovation projects.
• Experience operating a variety of hand and power tools safely and efficiently.
• Experience working with pest control or hazardous materials management.
• Experience managing multiple work orders or maintenance requests simultaneously.
• Certification or training in specific trades such as plumbing, electrical, HVAC, or carpentry (e.g., completion of relevant courses, apprenticeships, or possession of trade licenses).

Licenses and Certifications:

• Possession of a valid California Driver's License to be maintained throughout employment or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Demands:

• Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various Authority sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, which may include working on live electrical wires. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

Environmental Elements:

• Employees work in the field and are