Administrative Assistant

Job Description

Job Description

Administrative Assistant (Horsham, PA)

We are seeking a reliable and organized Administrative Assistant to join our team at our Horsham, PA office. This is a full-time, in-office position supporting a fast-paced insurance environment with a high volume of daily customer interaction.

Position Overview

The role will serve as the first point of contact for callers and internal communications, helping ensure smooth day-to-day office operations. This role is ideal for someone who thrives in a busy environment and enjoys being a key part of a collaborative office team.

Key Responsibilities

• Answer and route a high volume of incoming phone calls (hundreds per day)
• Monitor and distribute shared/group email inboxes to appropriate producers and departments
• Process incoming and outgoing mail
• Provide general front desk and administrative support
• Help maintain organization and efficiency across daily office communications
• Assist with other clerical tasks as needed

Qualifications

• Previous administrative, receptionist, or customer service experience preferred
• Strong communication and phone skills
• Ability to stay organized in a high-volume, fast-paced environment

Comfortable working with email systems and basic office software

• Dependable, punctual, and team-oriented

About the Role

This is a great opportunity to join a stable, established insurance organization with a supportive office culture. The role is central to keeping communication flowing efficiently across producers and departments