Student Resource Center Assistant Manager/Provider Network Coordinator

Student Resource Center Assistant Manager & Provider Network Coordinator

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io.

Position Details

Working Title - Student Resource Center Assistant Manager/Provider Network Coordinator

Role Title - Education Support Specialist III

Role Code - 29144-SW

FLSA - Exempt

Pay Band

Position Number - 282R0109

Agency - Piedmont Virginia Community College

Division - Piedmont Virginia Community College (Div)

Work Location - Albemarle - 003

Hiring Range - $52,500 - $58,500

Emergency/Essential Personnel - No

EEO Category - 2-Professionals

Full Time or Part Time - Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule - Flexibility to work 40 hours weekly within the hours of 8:00 a.m. to 5:30pm p.m. Monday-Friday. This is a full-time (exempt) position providing services in-person for students located at the Main Campus.

Sensitive Position - No

Job Description - Position Description – (Student Resource Center Assistant Manager / Provider Network Coordinator) Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Purpose: The Student Resource Center Assistant Manager & Provider Network Coordinator supports students by identifying and reducing barriers such as those related to hunger, unstable housing, unreliable transportation, lack of childcare, and need for emergency financial assistance that increases a student's ability to succeed. The position will also maintain and expand relationships with community-based resource providers and improve coordination of services and referrals using the Network2Work technology platform, n2work.org.

Duties and Responsibilities:

• Student Support and Success Coaching: Provide individualized support, coaching, and resource navigation to student parents experiencing barriers to academic success using the Network2Work platform.
• Oversee the College Attainment for Parent Students (CAPS) program by tracking student parent participation, progress, outcomes, and referrals using Network2Work and Navigate.
• Provider Network and Community Partnerships: Develop, maintain, and expand relationships with community-based organizations, nonprofit agencies, government programs, healthcare providers, and other service providers who can help students overcome barriers to success.
• Maintain up-to-date community resource and service provider information through the Network2Work platform.
• Student Resource Center and Panther Pantry: Serve as a point of contact for students seeking assistance with non-academic needs support and as a liaison to connect them with the appropriate Student Success coach.
• Assist with daily operations of the Student Resource Center (SRC), Panther Pantry and clothing closet.
• Assist with inventory management, ordering, receiving, stock, and distribution of food, hygiene, and emergency resources.
• Ensure compliance with food safety guidelines, storage requirements and pantry procedures.
• Assist with overseeing pantry volunteers, student workers and interns assigned to the Student Resource Center and Panther Pantry.
• Assist with planning and implementing student wellness and educational workshops, outreach initiatives, and special events, including our annual staff food drive and student holiday giveaway.
• Assist with marketing and communications of workshops, initiatives, and special events.
• Loaner Vehicle Program: Oversee administration of the loaner vehicle program.
• Maintain records, compliance requirements and eligibility documentation.

Piedmont Community College offers a robust benefits package, including: State of Virginia employee benefits, comprehensive health insurance (medical, dental, and vision), Virginia Retirement System (VRS) participation, generous annual leave and paid holidays, professional development opportunities, continuous learning programs, access to wellness resources and employee assistance programs.

Special Assignments - May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications - Experience in student affairs, case management and/or social work, human services, or a related field. Ability to manage multiple priorities and assignments and follow through independently. Strong interpersonal, written, and organizational skills and the ability to build relationships with community partners, students, and volunteers. Ability to frequently lift, carry, push, and pull materials up to 50 pounds and load them onto a table, shelves and/or dolly. Experience planning and implementing student activities, educational workshops, outreach initiatives, and special events.

Additional Considerations - Experience or interest in managing a food pantry. Knowledge or experience in addressing hunger, unstable housing, or emergency financial needs. Knowledge of community resources. Experience working in a community college or university setting. Knowledge of Navigate and Canvas.

Operation of a State Vehicle - No

Supervises Employees - No

Required Travel - minimal—college service area

Posting Detail Information

Posting Number - CLS_4502P

Recruitment Type - General Public - G

Number of Vacancies - 1

Position End Date (if temporary)

Job Open Date - 06/05/2026

Job Close Date - 06/26/2026

Open Until Filled

Agency Website - pvcc.edu

Contact Name - Human Resources

Email - View email address on click.appcast.io

Phone Number - View phone number on click.appcast.io

Special Instructions to Applicants - In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io

Additional Information

Background Check Statement Disclaimer - The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement - The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement - The Virginia Community College System (VC