Revenue Cycle Specialist | Hospital Billing Cash Applications

Role Description

Responsible for accurately posting and reconciling all third-party payer and patient payments for the healthcare system, while ensuring timely resolution of accounts within Epic work queues. Balances daily cash reports and makes appropriate determinations regarding contractual adjustments, including verifying balances, calculating adjustments, and posting transactions during the payment posting process. Supports the financial integrity of the UF Health Central Florida healthcare system by efficiently processing payments, denials, and adjustments while ensuring compliance with regulatory and organizational requirements.

Responsibilities

• Accurately apply and reconcile internal and external payments and denials, including importing and processing cash batches, wires, lockbox transactions, and ACH payments.
• Utilize departmental tools and processes to post allowed adjustments, write-offs, denials, and payer/plan changes in accordance with established guidelines.
• Research and resolve undistributed and unapplied payments within assigned Epic HB Resolute work queues to ensure timely and accurate account resolution.
• Prepare and maintain appropriate forms and reports to document cash activity, while balancing payment posting across all facilities and applicable general ledger accounts.
• Ensure clearing accounts are appropriately utilized, monitored, and reconciled.
• Identify and resolve conflicting account information and inconsistencies in receivables to support accurate financial reporting and account integrity.
• Support the overall success of the Cash Team by assisting with additional duties and departmental responsibilities as assigned.

Qualifications

• High school graduate required
• Some college-level coursework in business, finance, or accounting preferred
• Three (3) years of general clerical experience preferred, including simple bookkeeping, typing, and data entry skills
• Minimum of one (1) year of experience in a hospital business setting involving finance, accounting, or collection systems
• Strong organizational skills with the ability to work independently
• Excellent written and verbal communication skills
• Above-average math skills with proficiency in keyboarding and calculator use
• Ability to adapt quickly in a high-volume, fast-paced environment
• Ability to read, write, speak, and understand English effectively