Administrative Coordinator, CST

Community Services Team (CST) Administrative Coordinator

At United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.

Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability.

Job Summary:

The Community Services Team (CST) Administrative Coordinator supports the work of multiple teams including Food Security, Bridge to Finish, and Systems Change/Public Policy, and other Financial & Housing Stability teams within CST and contributes to an effective team environment in accomplishing team goals and objectives. This position is responsible for providing program and logistical support, maintaining documents and data, project and process management and executing other administrative tasks as assigned.

Compensation:

The hourly rate for this position ranges from $28.58 to $30.08. Medical, dental, vision and life insurance, PTO (including holidays), 403(b) retirement savings plan, Subsidized Transit Pass (Orca Card).

Essential Duties:

• Provides administrative agency, program, and data management support.
• Processes agency contracts, service grants and stipends using Data Management Center (DMC), e-CImpact, Mission CRM (MCRM), PowerApps and/or Adobe Acrobat (or similar electronic agreement tool).
• Assists with grantee reporting requirements, including setting up online reporting forms, compiling outcome & data reports, and ensuring that information on agency portals are kept up to date.
• Provides timely responses to email in the customer service and program mailboxes, as well as other public folders.
• Provides administrative and logistical support at meetings, trainings, events, and/or convenings, including securing venue, vendors & catering, managing registration, conducting training, and purchasing supplies.
• Processes invoices and expense reimbursements, reconciles monthly credit card billing, organizes receipts, and obtains signatures for timely submission to accounting.
• Proofreads and applies editorial judgment to contracts, letters, emails, forms, reports, etc., as requested.
• Tracks, prepares, updates, and verifies committee lists, meeting schedules, miscellaneous forms, and charts. Maintains contact and volunteer information in MCRM.
• Supports team in strengthening and refining policies and processes to increase clarity and efficiency. Includes creating and/or updating process documents for all tasks.
• Supports programs in maintaining and organizing SharePoint sites, CST's UNet pages, as well as various landing pages.
• Staff members on this team are assigned specific projects and/or programs to support. Assignments may be reallocated to meet the department's needs and deliverables so cross training is a critical component for all.
• Supports programmatic teams in managing projects, tracking tasks and deadlines.
• Requires some local travel and some early morning and evening meetings. Must be able to transport supplies, materials and refreshments, as needed.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.
• Lived experience and/or demonstrated professional skills working within a diverse work environment.
• Demonstrated ability to handle pressure with attention to detail and the ability to work cooperatively and collaboratively with peers and lead staff in a team environment.
• Proven ability to organize with strong time management skills.
• Demonstrated ability to be proactive and initiate follow-up for required information or direction.
• Demonstrated ability to work with frequent interruptions and easily move between tasks while being flexible and adaptable to a changing work environment.
• Demonstrated ability to work collaboratively with peers and lead staff using strong customer service skills.
• Proven strong written and verbal communication skills, with excellent command of grammar, business English, punctuation, spelling and sentence structure; and demonstrated proofreading skills with good editorial judgment.
• Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook), and survey/data management software (i.e., SharePoint, CRM, Survey Monkey), as well as various event management and conference technology tools (i.e., MS Teams, Zoom, LogMeIn). Adobe Acrobat Pro experience preferred.

Education and/or Experience:

Associate degree, or equivalent experience in social work, administration, and related field. At least three years' administrative office experience required. Experience working in and knowledge of human service field preferred.

Additional Information:

• Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.
• Ongoing collaboration with diverse staff and other constituents.
• A desirable culture of high-performance expectations and accountability
• Exciting and challenging work
• Opportunities to help solve the community's toughest problems.
• Competitive pay is commensurate with demonstrated successful performance and experience.
• Many other benefits that we are happy to discuss with you.

Application Procedures:

Please apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application.

Candidates who apply early will receive priority consideration. Applicants MUST apply at the United Way of King County Career Center to be considered for this position.

United Way of King County