Operations & Marketing Coordinator

Job Description

Job Description

SUMMARY

The Operations & Marketing Coordinator drives operational efficiency, local marketing strategies, and team onboarding across company-owned barre3 studios, with a primary focus on the Portland and NYC Markets. Reporting to leadership, this role partners with studio teams to manage client lifecycle automations, local events, retail logistics, and staff recruitment to deliver exceptional studio experiences and support business growth.

* Primary residence must be in the greater Portland area

KEY RESPONSIBILITIES:

Talent Acquisition & Onboarding:

• Support hiring across Portland and NYC locations by screening applications, conducting initial phone screens & tracking candidates from application to hire
• Administer onboarding paperwork, track progress, and facilitate consistent communications for new studio team members

SOPs & Internal Communication:

• Create, regularly audit, and update studio operations SOPs, training manuals, and onboarding materials using tools including Google Workspace, Loom, and Canva to maintain brand standards and business efficacy
• Support internal messaging & campaign specific trainings for studio team members

Local Marketing & CRM Management:

• Oversee Loyalsnap/CRM management including audience segmentation, automations, and lifecycle management focused on client conversion, winbacks, and member retention
• Execute regular campaign emails and text communications regarding local events, newsletters, and policy updates.
• Partner with the Social Media Growth Lead and studio teams to coordinate scheduling and execution for local photo and video shoots supporting local and brand creative needs

Events & Community Engagement:

• Provide hands-on operational and staffing support for local Portland events, driving strategy to maximize client acquisition and conversion.
• Plan and schedule specialized community programming, including local BIPOC classes
• Partner with local businesses and organizations to execute local activations - fostering community & driving lead acquisition & conversion in studios
• Partner with Studio Managers on the planning, scheduling, and execution of events to support team readiness, client engagement, and lead acquisition
  

Retail Logistics:

• Inventory Management: Receive, inventory, and coordinate retail product distribution across all Portland studio locations in partnership with studio leadership.
• Input and update new retail product in point of sale

Requirements

QUALIFICATIONS

A successful candidate is detail oriented and has a high standard of excellence and care for all forms of communication - both with clients and our teams. You’re not afraid to learn something new and thrive knowing your efforts support success across our teams. You’re equally motivated by hitting a revenue target as you are by creating thoughtful beauty at a pop-up event. This role requires time in both our support center office and our 5 local Portland area studios.

• Alignment with barre3 Core Values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, Make It Happen
• Has the ability to work independently while upholding a high standard of excellence in execution
• Must possess excellent listening, verbal and written communication skills.
• Must demonstrate initiative, self-motivation, adaptability and flexibility
• Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making and problem-solving skills
• Must display empathy while maintaining firm boundaries

Benefits

ABOUT BARRE3

Barre3 is a fitness company building communities based on body positivity and inclusivity—and this starts with the workplace.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Community is at the core of barre3, and we believe that a culture of well-being can only thrive when we collectively embrace diversity and inclusion across all races, genders, gender identities, sexual orientations, ages, cultures, religions, abilities, bodies, socio-economic statuses, and experiences. We acknowledge there is more we can do to create an environment in which all people are seen, all voices are valued, and all individuals are treated with compassion, respect, and dignity. We commit to do the work.

WHAT YOU GET:

• A flexible, hybrid working environment, including opportunities to work remotely and at the Portland Home Office
• Generous medical, dental and vision plans
• Paid holidays, sick and vacation time to empower a healthy work-life balance
• A competitive salary with 401k company-matching, because we care about your future
• Free unlimited access to barre3 online and Portland barre3 classes