Part Time Customer Service Associate (weekday and weekends)

$14 per hour

Part-time

The UPS Store - Roseville by Rosedale

Roseville, MN

:
The Part-Time Customer Service Associate delivers world-class customer service by assisting customers with shipping, packing, printing, mailboxes and business services. The Associate advises customers by providing information on our array of products, services, and best-value options as well as exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, is team oriented and exhibits a professional appearance.
QUALIFICATIONS
High school diploma or GED required
Retail/customer service experience (Minimum 1 year)
Good communication and people skills
Strong computer skills, including Microsoft Office
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 50+ pounds
Looking specifically for early evenings during the week and weekend availability. Flexible scheduling available
BENEFITS
Employee Discounts
Casual and creative work environment
Free Parking
Formal Ongoing Training Program
Formal On-the-Job Training Program
Uniforms Provided
Responsibilities and Duties
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean and safe working environment
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
Employee discount
Flexible schedule
Weekly day range:
Monday to Friday
Weekends as needed
Experience:
Customer service: 1 year (Required)
Microsoft Word: 1 year (Preferred)
Work Location: In person

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Vacancy posted 9 days ago

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