Operations Manager

Operations Manager Pristine Steam Wash LLC 817 3rd Street Southwest, Canton, OH, 44707, USA Full-Time | 32–40 Hours Per Week Starting at $20.00/hour + Tips + Monthly & Quarterly Performance Incentives Pristine Steam Wash is seeking an experienced and dependable Operations Manager to lead the day-to-day operations of our automotive detailing business. This is a hands‑on leadership position for someone with professional detailing experience who is ready to manage a team, maintain high quality standards, improve productivity, and help grow the business. Responsibilities Oversee daily shop and mobile detailing operations. Lead, train, coach, and support automotive detailers. Coordinate daily schedules, workflow, and employee assignments. Monitor employee productivity and job completion times. Perform final quality inspections. Maintain Pristine Steam Wash quality and customer service standards. Professionally resolve escalated customer concerns. Monitor inventory, chemicals, supplies, and equipment. Ensure mobile units are stocked, maintained, and ready for service. Maintain a clean, organized, safe, and productive workplace. Assist with detailing services. Communicate staffing, scheduling, equipment, and operational concerns to ownership. Identify opportunities to improve efficiency, quality, and profitability. Required Qualifications Professional automotive detailing experience with strong interior & exterior detailing knowledge and detailing equipment & chemicals knowledge. Previous leadership, supervisory, team‑lead, or management experience. Strong organizational & problem‑solving skills. Ability to train, motivate, and hold employees accountable. Excellent communication and customer service skills. Dependable, punctual, professional, and self‑motivated. Valid driver’s license with a clean driving record. Ability to perform the physical requirements of automotive detailing. Preferred Experience Paint correction and machine polishing Ceramic coating application Carpet and upholstery extraction Advanced stain and odor removal Compensation & Benefits Starting pay: $20.00/hour Eligible for customer tips Monthly & Quarterly Performance Incentive Bonuses Full-time schedule averaging 32–40 hours per week Opportunity for base‑pay increases based on demonstrated performance and leadership Professional development and advancement opportunities Why Pristine Steam Wash? We’re building a team centered around quality, professionalism, accountability, and growth. This isn’t simply another detailing position. It’s an opportunity for an experienced detailing professional to lead a team, take ownership of operations, and grow into a key member of our company. #J-18808-Ljbffr