Service Advisor

Service AdvisorWe are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.Responsibilitiesanswer phone calls and book appointmentsComplete Customer check in processProvide exceptional customer service on a daily basisReview digital inspections to send to customersPrepare and build work RO's based on findingsEnsure repairs and maintenance tasks are completed in a timely mannercommunication with technicians on services needed.Maintain a clean and inviting environment for the customer experienceQualificationsHigh school diploma or GED required bachelor's degree preferredValid state-issued driver's license and clean driving record are requiredAt least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferredDeep understanding of automotive technology, automotive service technician job duties, and automotive repair services is requiredCompensation: $45,000.00 - $65,000.00 per yearAs a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.