Team Manager

Team Manager, Sales Incentives (Global) - This role aligns to industry level titles such as Senior Manager, Global Sales Incentives, Senior Manager, Sales Incentive Compensation or Senior Manager, Incentive Compensation Location: United States The Team Manager, Sales Incentives (Global) is responsible for leading the day-to-day operations of Pearson's global Sales Incentives function, ensuring the successful execution of incentive programs across all business units and sales organizations. This role serves as the operational leader for the Incentives organization, partnering closely with Sales Leadership, Finance, HR, Payroll, Business Units, RevOps, and Technology teams to deliver accurate, timely, and compliant incentive plans and payouts. The Senior Manager will oversee the complete operational lifecycle of sales compensation, including implementation, governance, payout processing, exception management, and continuous process improvement. The role also provides direct leadership to the Incentives team, driving operational excellence, developing talent, establishing scalable processes, and ensuring consistent execution across the enterprise. Working in partnership with the Head of Enablement and Incentives, this role enables executive leadership to focus on long-term strategy, sales enablement transformation, governance, and enterprise commercial initiatives while ensuring flawless operational delivery. Key Responsibilities Incentive Operations Leadership Lead the day-to-day execution of Pearson's global Sales Incentive programs by: Managing the operational delivery of all Sales Incentive Plans across Pearson. Overseeing monthly and quarterly incentive calculation and payout processes. Ensuring payroll readiness and on-time, accurate incentive payments. Managing operational calendars, milestones, and service level commitments. Monitoring execution risks and proactively resolving issues. Driving operational consistency across all Business Units. Business Unit Partnership Serve as the primary operational partner for Business Units by: Leading implementation planning and execution. Coordinating plan rollouts and communications. Managing operational timelines and deliverables. Partnering with Sales Leadership on incentive execution. Providing consultation on operational questions and issue resolution. Ensuring alignment between business priorities and incentive administration. Maintaining Sales Incentive policies and operational standards. Leading approval workflows for incentive plans and exceptions. Ensuring compliance with governance requirements. Supporting audit readiness and documentation. Maintaining operational controls and risk management practices. Oversee operational management of the Sales Performance Management platform by: Supporting system testing and validation. Managing production releases. Partnering with Technology and vendors. Ensuring data quality and system accuracy. Driving automation opportunities. Payout Processing Oversee end-to-end incentive payment operations by: Reviewing calculation outputs. Validating payout accuracy. Coordinating payroll submissions. Resolving payment issues. Managing payout approvals. Supporting finance reconciliation. Lead and develop a high-performing Incentives team through: Coaching and mentoring. Performance management. Hiring and onboarding. Capacity planning. Succession planning. Create an environment focused on accountability, collaboration, continuous improvement, and operational excellence. Qualifications Required Bachelor's degree in Business, Finance, Human Resources, Operations, or related field. 8+ years of experience in Sales Compensation, Sales Incentives, Commercial Operations, RevOps, or Sales Operations. 3+ years leading high-performing teams. Experience administering complex global sales incentive programs. Strong understanding of sales compensation principles and incentive plan design. Experience working with Sales Performance Management (SPM) platforms (such as Varicent, Xactly, Spiff, CaptivateIQ, or similar). Strong analytical and financial acumen. Proven ability to lead cross-functional initiatives. Excellent executive communication and stakeholder management skills. Preferred Experience supporting multinational sales organizations. Experience leading compensation governance. Knowledge of payroll operations. Experience supporting audit and compliance activities. Advanced Excel and data analytics skills. Experience leading enterprise transformation initiatives. Compensation at Pearson Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $150,000 - $170,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing View email address on click.appcast.io. #J-18808-Ljbffr