Veterinary Receptionist / Client Service Representative

Preston Road Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast‑paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, and support clients with essential information about our services. Ideal candidates are friendly, detail‑oriented, highly organized, and thrive in a team‑focused customer service environment. Schedule and Compensation Compensation: $16‑$18 per hour, for each hour worked Position can be part‑time or full‑time with flexible scheduling options; availability needed on some weekdays and rotating Saturdays. Benefits Package (For Full‑Time Only) Health Package: Medical, Dental, and Vision Insurance (with HSA options) Life Insurance and Disability Employee Assistance Program (EAP) 401k – with company match beginning 2027 Paid time off in accordance with site policy and applicable law Personal pet discount – also for part‑time staff Uniform allowance – also for part‑time staff Minimum Qualifications and Skill Set 1+ years of experience in a customer service, reception, or client‑facing role Previous veterinary receptionist or healthcare‑related front‑desk experience preferred Proficiency in providing compassionate, professional service to clients during routine and emotionally sensitive situations Strong organizational and time‑management skills Experience scheduling appointments and coordinating calendars preferred Positive attitude and willingness to collaborate with a team Ability to remain calm, professional, and solution‑oriented during busy periods Why Choose Preston Road? At Preston Road Animal Hospital , we genuinely value our people—their stories, strengths, and unique perspectives. We focus on hiring great humans to care for the families of North Texas. Our hospital is supported by a talented veterinary team and trusted by our valued clientele for thorough, quality medicine. For over twenty years, we’ve built diverse, thoughtful teams and maintained a positive, supportive culture. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process. #J-18808-Ljbffr