Pest Control Specialist
Insight Pest Solutions
INSIGHT PEST SOLUTIONS Equal Opportunity Employer: All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or age. OVERVIEW We are a privately‑owned pest control company that exhibits exceptional customer service, innovative training for technicians, cutting‑edge service technology, and an environment that enables our people to develop themselves. As a fast‑growing company, there are new opportunities for growth and advancement around every corner. We seek out competent individuals that are the best and brightest personalities to ensure that our customers and employees know how important they are. REPORTING This position reports directly to the Service Manager of the branch located in Chesapeake, VA. NO EXPERIENCE REQUIRED Prior experience in pest control and sales experience is a plus but not required. We will provide comprehensive classroom and field training to ensure you feel capable and confident to excel in your position. The company administers our Training Program. If you’ve got a strong work ethic and have excellent customer service skills, we will provide every resource necessary to succeed. PURPOSE OF THE POSITION This position is focused on the organization’s main goal for sustainability, which is selling new services and re‑selling the value of existing clientele. Through inspections, estimates, new sales, and service itself, these individuals influence customer attrition and new customer growth. DUTIES / RESPONSIBILITIES Regular interaction with customers to troubleshoot problems and communicate the details of the service. Be able to work outdoors for most of the day. Be able to lift at least 50 lb. Be able to crawl, kneel, and/or fit into tight spaces. Be able to apply liquid treatments to the soil. Perform some drilling, trenching, and basic cleanup after a job. Data entry and documentation into mobile devices for services performed. Flexible to work Monday‑Saturday during the summer season. QUALIFICATIONS High school diploma or equivalent. Excellent communication skills. Attention to detail. Ability to read and understand simple documents regarding safety, regulatory or protocol standards. Basic mathematical skills. A talent for solving practical problems and effective reasoning. Pass a series of exams as part of New Hire Training. Clean driving record. Pass a background check. Pass a drug screen. RELATIONSHIPS This position will be trained by Insight’s online University Program, monitored by the Service Manager and Lead Technician, with ongoing support and supervision. The position is expected to ensure the quality of all customer relations in a courteous, respectful, and friendly manner. This commitment guarantees continuous improvement of services from us to facilitate this endeavor. CERTIFICATIONS / LICENSING All candidates must either have an existing license or certification or acquire one with company training assistance. BENEFITS We offer a comprehensive employee benefits package that includes: Life insurance. Accidental death and dismemberment. Critical illness. Dental. Vision. 401(k). Major medical. Dependent coverage is optional and available at group rates. All employees working 30 hours or more per week are eligible for benefits. Benefits begin the first of the month following 60 days of employment. Insight offers two plan options (Bronze and Gold) through Aetna. Employees also receive paid birthday off, paid time off after one year, sick time per state law, and holiday pay for the following observed holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day. Technicians are issued a company vehicle for job duties; maintenance and gas are paid by the company. PERFORMANCE REVIEW PERIOD Seasonal review – the review period ends at the close of the summer. SUMMARY Customer service is not a department but everyone’s job. We provide an essential service that protects homes, health, and the environment. When performed to a standard of excellence with a great attitude, everyone wins. If you feel you are qualified, please contact with your resume. Qualified candidates will be contacted by phone for a preliminary interview. DISCLAIMER This is not necessarily an exhaustive list of responsibilities, duties, skills, efforts, requirements, or conditions. The above statements are intended to describe the general nature of the work. Management reserves the right to revise the job or require other tasks as assigned. #J-18808-Ljbffr
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