Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY
I opened my current agency in 2019 and currently lead a team of five. I've been with State Farm for more than 27 years, serving as a State Farm agent before moving into State Farm management and eventually returning to agency ownership. Outside of work, I enjoy spending time with my family, being outdoors, building LEGO sets, and spending time snow skiing and surfing.

Building relationships in the community is important to me. I'm active with NAFA, a member of BNI (Business Network International), and enjoy connecting with local businesses and organizations.

Our agency offers health benefits, a flexible work environment, individual and team performance incentives, and a strong commitment to work-life balance. We believe in rewarding success while providing the support our team needs to thrive.

Our culture is supportive, collaborative, and built around a work-hard, play-hard mindset. We work together to achieve shared goals while creating a positive environment where everyone can succeed. I'm looking for someone who is self-motivated, dependable, takes initiative, and enjoys being part of a high-performing team.

ROLE DESCRIPTION:
As Account Representative for Tad Teeples - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.