Senior Product Manager, Technical

Senior Product Manager, Technical

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role & Responsibilities All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive with a relentless focus on our customers. As a Senior Product Manager - Technical at Mastercard, you are expected to perform the following general responsibilities:

• Owns and drives product feature delivery from concept through launch, ensuring alignment with platform strategy and business objectives.
• Contributes to product vision, roadmap planning, and working-backwards artifacts for assigned initiatives.
• Partners with business and engineering teams to define requirements, prioritize enhancements, and deliver customer value.
• Identifies opportunities to enhance platform capabilities and recommends solutions based on customer needs, market trends, and platform strategy.
• Supports release planning by defining feature goals, managing priorities, and balancing business value with technical feasibility.
• Collaborates with internal stakeholders and customer-facing teams to collect, prioritize, and address customer feedback and feature-level issues.
• Defines and tracks key product and operational metrics to measure feature adoption, performance, and business outcomes.
• Facilitates cross-functional discussions to gather requirements, align stakeholders, and drive continuous product improvement.
• Reviews feature demonstrations and validates delivery against acceptance criteria and intended business outcomes.
• Supports product launches, monitors post-release health, and drives actions to improve adoption, customer experience, and operational performance.
• Builds strong relationships across Product, Engineering, Operations, and Business teams to influence outcomes and drive alignment.

All About You

• Passionate about understanding customer needs, product usage patterns, and operational characteristics to drive product improvements.
• Demonstrated ability to independently manage complex initiatives while collaborating effectively across teams.
• Experience delivering cloud-native products, platforms, APIs, or digital experiences at scale.
• Strong analytical and problem-solving skills with a data-driven approach to prioritization and decision-making.
• Ability to evaluate trade-offs across customer experience, business outcomes, technical complexity, and operational considerations.
• Experience working in Agile environments (Scrum, Kanban, SAFe, or similar methodologies).
• Effective communicator who can influence peers and stakeholders through clear, concise, and compelling communication.
• Skilled at translating business requirements into actionable product requirements and clearly documented acceptance criteria.
• Strong stakeholder management skills with the ability to build partnerships and drive consensus across cross-functional teams.
• Passion for continuous improvement and delivering measurable customer and business value.
• Bachelor's degree in software engineering, computer science, information technology, business, or a related discipline preferred, or equivalent practical experience.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $104,000 - $177,000 USD