Global Injury & Claim Coordinator at BAXTER in Joliet, Illinois

Baxter Global Injury & Claim Coordinator

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride. Your role at Baxter The Global Injury & Claim Coordinator leads, coordinates, and advances Baxter's global workers' compensation and injury management programs across the United States and international jurisdictions. This role provides expert clinical leadership for complex and high-risk cases while establishing global standards, governance, and partnerships that ensure consistent, compliant, and high-quality injury management and return to work outcomes worldwide.

The Global Injury & Claim Coordinator works closely with Baxter Human Resources, Legal, Health and Safety, Operations, and external partners to support employee recovery, optimize return to work outcomes, and minimize Baxter's total cost of injury or illness. Using global claims and medical data, the role identifies trends, systemic risks, and prevention opportunities and translates insights into actionable strategies that support hazard reduction and enterprise risk management.

Serving as a trusted advisor to senior leadership, the Global Injury & Claim Coordinator provides guidance during high-risk or high visibility claim situations and plays a critical role in shaping Baxter's global approach to injury management, early intervention, and return to work programs.

What you'll be doing:

• Manages and oversees complex workers' compensation and injury management cases across Baxter's United States and global jurisdictions.
• Provides expert clinical guidance and oversight for complex, high risk, and litigated workers' compensation cases impacting Baxter employees globally.
• Coordinates medical management activities and return to work accommodations in partnership with Baxter facilities, medical providers, and regional stakeholders.
• Ensures Baxter's injury and claim management practices comply with applicable global workers' compensation, occupational health, and regulatory requirements, as well as internal Baxter standards.
• Leads the development and enhancement of Baxter's global injury management, early intervention, and return to work programs.
• Serves as Baxter's primary clinical and operational liaison with third party administrators, insurers, occupational health vendors, and international claims partners across supported regions.
• Analyzes global claim, injury, and return to work data to identify trends, risks, and improvement opportunities and uses insights to drive operational excellence at Baxter.
• Provides actionable insights from claims and medical data to support hazard reduction and risk mitigation efforts
• Identifies systemic injury, claim, or return to work risks and partners with EHS and Operations to inform upstream prevention strategies.
• Standardizes Baxter's care management and injury management processes to ensure consistent service delivery and outcomes across geographic regions.
• Ensure consistent use of tools, documentation standards, and reporting across regions.
• Partners with Baxter Human Resources, Legal, Health and Safety, and local return to work coordinators to support injured employees and ensure compliant, timely claim handling globally.
• Provides training, consultation, and guidance to Baxter stakeholders on global occupational health, injury management, and workers' compensation best practices.
• Recommends and supports the implementation of global strategies to reduce claim duration, improve employee recovery and experience, and minimize Baxter's total cost of risk.
• Serves as a trusted advisor to senior leadership during high risk or high visibility claim situations.

What you'll bring:

• Bachelor's degree in Nursing (BSN) required.
• Minimum of 5+ years of experience in Occupational Health Nursing, Workers Compensation case management, or clinical injury management.
• Registered Nurse (RN) - US Compact, active and unrestricted license required.
• Ability to obtain RN license for IL, NY, CA, MN within 6 months months of employment.
• Occupational Health Nursing certification preferred (COHN, COHN-S).
• Certified Case Manager (CCM) preferred.
• Demonstrated expertise in complex workers compensation claim management across multiple jurisdictions.
• Experience collaborating with TPAs, insurers, medical providers, and legal partners.
• Strong ability to interpret claims, medical, and absence data.
• Experience supporting self-insured or large multinational employers
• Familiarity with international workers compensation, injury management, or disability frameworks beyond the US
• Proficiency in Microsoft Office applications (Outlook, Teams, Excel, Word, SharePoint).
• Open to remote work due to compact license require

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.