Sr. Commercial Training Manager, RARE

Chiesi USA

Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here. (

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

Chiesi Global Rare Diseases

Chiesi Global Rare Diseases is a Chiesi Group’s business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.

This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma.

Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. Discover more here ( .

Who we are looking for

This is what you will do

This leadership position is responsible for ensuring that Chiesi’s employees are equipped with the skills, knowledge, and competencies needed to drive business success and foster a culture of continuous improvement. Reporting to the Head of Sales Operations, the Senior Training Manager will collaborate with cross-functional teams to identify training needs, design impactful programs, and measure their effectiveness.

You’ll be responsible for:

• Strategic Training Leadership:

• Develop and execute a comprehensive training strategy aligned with Chiesi’s business goals and values.

• Lead the creation of annual training plans and budgets.

• Establish and maintain relationships with external training providers and industry experts.

• Program Design & Delivery:

• Design, implement, and evaluate training programs for all levels of employees, including onboarding, compliance, technical, and leadership development.

• Utilize a variety of instructional methods (in-person, virtual, blended learning) to maximize engagement and effectiveness.

• Oversee the development of training materials, e-learning modules, and assessments.

• Needs Assessment & Analysis:

• Conduct comprehensive training needs analyses using data, feedback, and business insights.

• Work closely with the Regional/National Sales Directors to identify skill gaps and prioritize training initiatives.

• Performance Measurement:

• Establish metrics to evaluate the effectiveness and ROI of training programs.

• Report on training outcomes and recommend improvements based on data-driven insights.

• Compliance & Quality Assurance:

• Ensure all training programs meet regulatory, legal, and company standards.

• Maintain accurate records and documentation for audits and internal reviews.

You will need to have

• 8+ years in life sciences, including field sales experience.

• 6+ years in pharmaceutical, biotech, or medical device training.

• Proven track record of designing and delivering successful training programs at scale.

• Exceptional communication, presentation, and interpersonal abilities.

• Proficiency in learning management systems (LMS), e-learning tools, and analytics.

• Proficiency in Microsoft Office Suite, Veeva Promomats and Adobe tools.

• Ability to manage multiple projects, prioritize tasks, and meet deadlines.

Location

Open to remote candidates or Boston hybrid. Some travel required - up to one week per month for various trainings.

Compensation

The annual base pay for this position ranges from $150,000 to $170,000. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

What we offer

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.