Chief of Staff, Global Head of Business Operations

Job Description

Job Description

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.  

With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.  

Position Summary: 

At Perforce, we build more than software. We build careers, communities, and impact. Our people are the driving force behind innovation, delighting customers, and global growth. Whether you're a builder or a coach, you’ll find purpose, connection, and opportunity here. We care deeply, move fast, and deliver excellence - together. Over half of the Global 500 rely on Perforce to move their business forward – Join us!  

We are seeking a strategic and execution-oriented Chief of Staff to partner directly with the CEO in scaling the company's business operations and global programs, while also acting as a high-impact driver of the CEO & Executive Team’s special initiatives and strategic agenda. This role sits at the intersection of strategy and execution, owning critical operating functions including Revenue Operations, Business Systems, Sales Operations, and Global AI Infrastructure while also leading a portfolio of special projects, related to strategic growth of the business. The ideal candidate is a versatile operator who moves fluidly between high-level strategic thinking and hands-on execution, serving as a force multiplier for the CEO and connective tissue across the leadership team.  

Required 

• 8+ years of experience in business operations, strategy, consulting, revenue operations, or a related field, with prior experience supporting C-suite executives 

• Experience working with C-level executives to drive strategic initiatives and cross-functional alignment 

• Demonstrated ability to lead cross-functional programs and drive results in ambiguous, fast-paced environments 

• Strong business acumen and analytical skills, with experience in data-driven decision-making, forecasting, and KPI tracking 

• Proven ability to manage cross-functional initiatives, project portfolios, and operational execution 

• Experience with business systems (e.g., Salesforce, Gong, or similar CRM/ERP platforms) 

• Excellent written and verbal communication skills, with experience preparing executive- and board-level materials 

• Proven ability to build trust and influence at all levels of an organization, including senior leadership 

Preferred 

• Experience in a private equity–owned company 

• Experience scaling revenue operations or sales operations functions at a high-growth company 

• Familiarity with AI infrastructure, AI tooling, or technical program management 

• Experience with evaluation, due diligence, and integration of acquisition targets 

• Prior experience in management consulting, investment banking, or a Chief of Staff / Director of Special Projects role 

• MBA or equivalent advanced degree 

Strategic Partnership to the CEO 

• Serve as a trusted advisor and thought partner to the CEO on company-wide strategic priorities 

• Drive the cadence of executive meetings, including agenda-setting, materials preparation, and follow-through on action items 

• Translate CEO and executive leadership team (ELT) priorities into clear operating plans and hold teams accountable for execution 

Strategic Support  

• Partner with ELT, Functional Leaders, GM’s, and Finance to conduct in-depth research and analysis to support strategic decision-making 

• Develop and present data-driven recommendations to the CEO and ELT 

• Partner with key company resources to build market trends, competitive landscapes, and internal performance data to inform company direction 

Special Projects  

• Lead and manage a portfolio of special projects, as defined by the CEO and ELT, from conception to completion 

• Develop comprehensive project plans, including scope, timelines, budgets, and resource allocation 

• Drive project execution, proactively identifying and mitigating risks and issues, while providing regular progress updates to the CEO, ELT and stakeholders 

• Participate in due diligence of acquisition opportunities, and participate in post-acquisition integration to ensure seamless alignment with business objectives and value creation 

Business Operations Leadership 

• Own and continuously improve core business operations processes to drive efficiency, scalability, and data-driven decision-making 

• Establish and track company-wide KPIs, ensuring alignment across departments 

• Identify operational bottlenecks and lead cross-functional initiatives to resolve them 

Revenue Operations & Sales Operations 

• Oversee revenue operations strategy, including forecasting, pipeline analytics, and go-to-market process optimization 

• Partner with Sales leadership to design and refine territory planning, quota setting, compensation structures, and sales enablement processes 

• Ensure alignment between marketing, sales, and customer success through unified operational processes and shared metrics 

Business Systems 

• Lead the strategy, selection, and optimization of core business systems (CRM, ERP, and related platforms) 

• Ensure systems architecture supports scalability, data integrity, and cross-functional visibility 

• Partner with IT and Engineering to prioritize systems investments and integrations 

Global AI Infrastructure & Programs 

• Own the strategy and operational roadmap for the company's global AI infrastructure initiatives 

• Partner with technical leadership to ensure AI infrastructure investments align with business priorities and scale efficiently across regions 

• Drive adoption of AI-powered tools and workflows across business functions to improve productivity and decision-making 

Cross-Functional Program Management 

• Build and manage a PMO-style function to track major company initiatives, dependencies, and risks 

• Act as a liaison between the CEO's office and department leaders to ensure alignment and clear communication 

Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time. 

All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.

Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.

If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.