Remote Customer Support Leader - Technical & Ops
Socket
New York, NY
- Remote job
Socket.dev is seeking a Manager of Customer Support to lead a technically skilled team in a fully remote setting. You will mentor staff, drive performance metrics, and coordinate with cross-functional groups to deliver superior customer support for dealers, vendors, and OEMs. The role emphasizes data-driven decision making, process improvements, and clear communication of SLAs, with a shift pattern aligned to Eastern Time. 75k–95k salary range is referenced. #J-18808-Ljbffr Socket
Vacancy posted 3 days ago
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