Java Support Engineer (L3/L4 Support) || Dallas, TX (Onsite)

Hi,

Hope you are doing well!

I'm Shikha Dixit, Lead Recruiter at Siri Info Solutions. I've reviewed your background in [L3/L4 support, Production support, Troubleshooting, etc.], and your profile stands out as an excellent match for a "Java Support Engineer (L3/L4 Support)" opening in Dallas, TX. This is a high-priority , 5-day onsite role with one of our key clients . Given your experience, I'd love to discuss the details and see if this aligns with your career goals. Are you open to a quick 5-minute chat?

Role: Java Support Engineer (L3/L4 Support)

Location: Dallas, TX (Onsite)

Duration: Full-time

Interview Mode In-person (Mandatory)

Role Descriptions :

Job Summary:

We are seeking a skilled and experienced Java Developer with strong L3/L4 support capabilities to join our dynamic team in the banking domain. The ideal candidate will have a solid background in Java development and extensive experience in providing high-level support for complex banking applications. This role involves troubleshooting, maintaining, and optimizing existing systems while ensuring their high performance, scalability, and reliability.

Minimum education and experience requirements:

Bachelor's degree (U.S. or equivalent) and seven (7+) years of software development / Production support experience

Key Responsibilities:

• This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.
• The role shall be performed within a professional office environment.

Support and Maintenance:

• Provide L3/L4 support for banking applications, troubleshooting and resolving complex technical issues in both production and non-production environments.
• Collaborate with development teams to analyze and optimize existing systems for performance, scalability, and maintainability.
• Address critical incidents, perform root cause analysis, and implement long-term solutions to prevent recurrence.

Design and Development:

• Develop, test, and deploy enhancements, bug fixes, and new features for Java applications.
• Ensure the stability and reliability of applications through careful design and thorough testing.

Testing:

• Conduct comprehensive unit, integration, and system tests to validate the quality and functionality of code changes.
• Utilize automated testing tools and frameworks to ensure consistent quality across all deployments.

Technical Leadership:

• Provide technical guidance and support to junior developers and support staff.
• Lead the investigation of complex issues, coordinating efforts across teams to deliver effective solutions.

Collaboration:

• Work closely with cross-functional teams including QA, DevOps, and other stakeholders to ensure the successful delivery of software and support services.
• Engage with clients and business teams to understand their needs and provide tailored support solutions.

Documentation:

• Create and maintain detailed technical documentation for system design, support procedures, incident resolutions, and development tasks

Best Regards,

Shikha Dixit | Email: View email address on us.fitly.work | LinkedIn:

Lead Recruiter

Siri InfoSolutions Inc, 3 Ethel Rd, Suite # 302, Edison NJ 08817.