Accounts Receivable Specialist

Job Description

Job Description

The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, cash application, account reconciliations, pricing administration, and various accounting functions that support the organization's financial performance. This role works closely with Sales, Customer Service, Operations, and Finance to ensure accurate billing, timely collections, proper pricing administration, and effective management of customer accounts.

The ideal candidate possesses strong analytical skills, attention to detail, and the ability to drive resolution of financial discrepancies while supporting profitability and cash flow initiatives.

Key Responsibilities

• Generate and distribute customer invoices accurately and timely.
• Apply customer payments and maintain accurate account balances.
• Monitor accounts receivable aging and proactively follow up on past-due accounts.
• Investigate and resolve payment discrepancies, short pays, deductions, and disputed invoices.
• Prepare and distribute customer statements.
• Communicate regularly with customers regarding outstanding balances.
• Escalate delinquent accounts and recommend collection actions when necessary.
• Support cash flow initiatives through effective collection efforts.
• Reconcile customer accounts and resolve billing discrepancies.
• Reconcile cash receipts to bank deposits and accounting records.
• Investigate and resolve variances between customer payments, invoices, pricing, and contracts.
• Assist with month-end closing activities related to receivables and customer accounts.
• Maintain supporting documentation for audits and financial reporting.
• Monitor customer deductions, chargebacks, freight claims, tariff recoveries, and pricing adjustments.
• Research root causes of deductions and coordinate resolution with internal departments.
• Track recovery efforts and maintain documentation supporting disputes.
• Assist with negotiation support by providing account analysis and financial data.
• Ensure approved surcharges, tariffs, and additional fees are properly invoiced and collected.

QualificationsEducation

• Associate's Degree in Accounting, Finance, Business Administration, or related field required.
• Bachelor's Degree preferred.

Experience

• 3+ years of Accounts Receivable, Accounting, or Finance experience.
• Manufacturing environment experience preferred.
• Experience with pricing administration and customer account management preferred.
• ERP system experience required.

Skills and Competencies

• Strong understanding of accounts receivable processes.
• Knowledge of accounting principles and reconciliation procedures.
• Excellent analytical and problem-solving abilities.
• Advanced Microsoft Excel skills.
• Strong attention to detail and organizational skills.
• Effective communication and customer service skills.
• Ability to manage multiple priorities and deadlines.
• Experience working cross-functionally with Sales, Operations, and Finance teams.