Workplace Experience Manager

Workplace Experience Manager | San Francisco, CA | $80,000–$110,000 | Onsite Our client, a rapidly growing entertainment technology company, is seeking a Workplace Experience Manager to oversee the workplace experience for its Downtown San Francisco headquarters, supporting 150+ employees. This highly visible role will own day-to-day workplace operations, facilities, vendors, office programs, employee experience, events, and workplace processes while partnering closely with HR, IT, Executive Support, and leadership. The ideal candidate has experience working in a fast-paced, high-growth environment, ideally within technology or a similarly dynamic industry. Entertainment or music industry experience is not required. This is an excellent opportunity for an experienced workplace professional who is highly organized, proactive, service-oriented, and enjoys creating structure and improving processes in a growing organization. What You’ll Do Lead day-to-day workplace operations for the San Francisco headquarters and support workplace initiatives across multiple global office locations. Serve as the primary workplace point of contact, ensuring a seamless, organized, and high-functioning employee and guest experience. Partner with HR and IT on onboarding, offboarding, workplace policies, attendance logistics, and employee support programs. Manage workplace programs, employee events, amenities, cultural initiatives, and engagement activities that foster connection and community. Oversee space planning, seating, workplace assets, supplies, and office improvements to support evolving business needs. Own workplace communications, emergency preparedness programs, and operational processes that ensure employee safety and efficiency. Manage vendor relationships, workplace budgets, facilities maintenance, mail services, and building operations. Coordinate high-profile executive, VIP, and guest visits, ensuring a polished and professional experience. Plan and execute company events, celebrations, meetings, and special workplace initiatives. Build scalable workplace systems, continuously improve processes, and serve as a trusted operational partner across the organization. What We’re Looking For 5+ years of experience in office management, workplace operations, facilities, or a closely related role. Experience supporting a 100+ person office is strongly preferred. Experience working in a fast-paced, high-growth environment, ideally within technology or a similarly dynamic industry. Entertainment or music industry experience is not required. Strong operational, organizational, and vendor management skills. Demonstrated ability to build processes, document standards, and drive continuous improvement. Service-minded, approachable, and calm under pressure, with strong judgment and discretion. Strong delegation, supervision, and cross-functional collaboration skills. Experience managing vendors, service levels, and workplace budgets is strongly preferred. Experience with inventory control, reporting, and operational tracking. Proficiency with Google Workspace and comfort working with Apple products. Excellent written and verbal communication skills. Highly organized with strong follow-through and the ability to prioritize in a high-service environment. High level of professionalism and discretion when supporting employees, executives, artists, VIP guests, and confidential matters. Ability to occasionally lift and move boxes weighing up to 50 pounds as part of office operations. Schedule & Location Monday–Friday, 9:00 AM–6:00 PM, fully onsite in the Downtown San Francisco office. Compensation $80,000–$110,000 base salary, depending on experience and qualifications, plus discretionary bonus, profit sharing, and benefits. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here: #J-18808-Ljbffr