Court Services Specialist

Court Services Specialist

This Position Pays: $25.25 Per Hour

Closing Date: June 05, 2026, or upon receipt of the first 50 application submissions received

Job Summary: The Court Services Specialist performs calculation of fees and fines, cash handling and customer service for the Combined Courts. Provides training, assistance and scheduling for Clerk court services and resolves complex questions and issues within their Unit.

Essential Duties and Responsibilities:

• Provide training for new cashier employees, schedules shift of cashier team, answers questions, reviews work and assists cashier team with unusual and/or complex issues.
• Calculate and/or verify appropriate court fees and fines, receive cash and other negotiable instruments in payment of court fees, enter appropriate codes in electronic payment system, and prepare and issue receipts for those payments.
• Open mail and examine fiscal documents submitted with payments, enter documents into electronic court record system. Review and process electronically filed cases; open new case files and designates court officials.
• Answer telephone and in person inquiries pursuant to Supreme Court Rule 70.41. Resolve complex questions and issues within the unit.
• Prepare bank deposits and balances daily receipts.

Minimum Education & Years of Experience Required:

• Wisconsin Resident
• High School Diploma or G.E.D equivalent with
• Three or more years of cash handling, fiscal and/or court experience.

Required Skills and Abilities:

• Exchange of basic information with internal and/or external contacts.
• Maintain sensitive or confidential information.
• Explain and gather information, answer queries, or provide assistance to internal and/or external contacts.
• Read, write and comprehend simple instructions, reports, short correspondence and memos.
• Speak effectively before both internal and/or external groups.
• Makes decisions of responsibility involving evaluation of information; decisions may require development or application of alternatives or precedents.
• Execute decisions within limits of standard policy and procedures.
• Interpret and adapt to established practices and procedures using independent judgment to meet situations to which applications are not clearly defined.
• Knowledge of all related computer and software applications, such as word processing and spreadsheets.
• The ability to lift carry up to 10lbs and push/pull up to 25lb.

Note: This original application is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

Applicants must possess minimum qualifications at time of filing application.

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact View phone number on click.appcast.io.