Quality Assurance Engineer

• Ownership of all aspects of Quality Assurance and Quality Control.
• Measure, test, evaluate, and document product performance to assure compliance with appropriate customer and company specifications including Verification, Validation and Qualification testing.
• Inspect products, perform failure and quality related analysis that relies on Quality and Manufacturing principles, including process management, statistical analysis, and human factors.
• Work with lab equipment including oscilloscopes, signal analyzers, & signal generators.
• Plan the Quality workload, including scheduling and charting (including PERT/CPM, Pareto, Gantt, etc.), identification of resource requirements, risk, and oversee execution to the plan.
• Lead the resolution of customer and internal issues regarding product quality, with the aim of achieving zero defects.
• Conduct internal, ISO 13485 & 9001:2016, or supplier auditing when required.
• Support ISO 13485 & 9001:2016 certification and customer auditing.
• Troubleshoot and perform root cause analysis to develop timely, appropriate responses and alternate solutions to customer product problems and questions, while generating formal reports and corrective actions.
• Lead continuous improvement and other initiatives which require cross functional team.
• Create and implement company policies, procedures, specifications, and end user documentation. Immediately correct all documents where the written document differs from the actual practice.
• Advise on and/or oversee the implementation of product development workflows and production workflows.
• Work with engineering to address hardware/software concerns /upgrades as needed.
• Other responsibilities as assigned.

• B.S. in Quality Engineering, Electrical Engineering, Mechanical Engineering or equivalent. 
• 5+ years of hands-on experience in quality assurance and/or control of video/audio hardware and systems.
• Expertise in concurrent Engineering and Process Management principles, and ability to apply this knowledge in practice.
• Solid working knowledge of video-specific test equipment
• Solid understanding and ability to identify and solve complex video and audio issues.
• Knowledgeable in high-speed video/audio/data transmission, digital video formats/specifications and products such as video analyzers, video scalers, video matrix switchers, video walls, etc.
• Knowledge of test methods, procedures, and equipment used to support the evaluation of our products, including mechanical, electrical, and environmental testing.
• Knowledge of hardware schematics.
• Ability to identify errors and anomalies and provide detailed reporting.
• Communicate changes in policies and procedures across departments in a clear, concise manner.
• Six Sigma Green belt certification preferred.
• Training in Lean/5S principles preferred.

• Strong organizational skills, attention to detail, problem solving and analytical skills.
• Ability to handle multiple projects and tasks simultaneously while adhering to strict deadlines.
• Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment.
• Strong team player who can build strong relationships at all levels of the organization.
• Ability to work with very little supervision, prioritize between multiple tasks, meet aggressive deadlines and work extended hours (as needed).
• Ability to analyze a multitude of technical issues and find effective, practical solutions quickly.
• Highly self-motivated for personal career growth.
• Willingness and demonstrated ability to self-learn and work in new technology domains.
• Detail-oriented team player with excellent documentation and communication skills.

Benefits:

• Medical, vision and dental insurance
• 401(k) with company match (100% of the first 4% in eligible compensation)
• Flexible Spending Account
• 2 weeks paid vacation
• 1 Week sick pay
• 10 company holidays
• Voluntary life insurance

• $100,000 - $125,000 annual salary