Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Houston - TX Licensing paid by agency Bonus based on performance Opportunity for advancement Paid time off ABOUT OUR AGENCY Our agency opened in December 2020 and has quickly grew into a close-knit team of four who are focused on helping customers protect what matters most. With a background as an independent agency owner, I bring a well‑rounded perspective and a strong commitment to both customer service and team development. I'm a graduate of Texas Southern University, a serious animal lover and I bring a caring, people‑first approach to the office. That same spirit shows up in the agency’s community involvement, including participation in Donuts with Doris and support for multiple MD Anderson events. We believe in creating an environment where people enjoy coming to work and have the tools to grow. Team members enjoy casual Fridays, quarterly outings, team‑building events, free snacks and drinks, and a strong focus on both personal and professional development. We also support work‑life balance and cover licensing costs to help team members advance their careers. Our culture is built around loyalty, motivation, and purpose. We’re looking for self‑motivated, dedicated individuals who understand their “why” and are driven by both personal and professional goals. If you’re looking for a supportive team that values growth, balance, and meaningful work, this could be a great place to build your future. ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Doris Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. RESPONSIBILITIES Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Benefits Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY Our agency opened in December 2020 and has quickly grew into a close‑knitted team of four who are focused on helping customers protect what matters most. With a background as an independent agency owner, I bring a well‑rounded perspective and a strong commitment to both customer service and team development. I'm a graduate of Texas Southern University, a serious animal lover and I bring a caring, people‑first approach to the office. That same spirit shows up in the agency’s community involvement, including participation in Donuts with Doris and support for multiple MD Anderson events. We believe in creating an environment where people enjoy coming to work and have the tools to grow. Team members enjoy casual Fridays, quarterly outings, team‑building events, free snacks and drinks, and a strong focus on both personal and professional development. We also support work‑life balance and cover licensing costs to help team members advance their careers. Our culture is built around loyalty, motivation, and purpose. We’re looking for self‑motivated, dedicated individuals who understand their “why” and are driven by both personal and professional goals. If you’re looking for a supportive team that values growth, balance, and meaningful work, this could be a great place to build your future. ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Doris Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. RESPONSIBILITIES Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Myagentdoris