Junior Collections Representative

Job Description

Job Description

At-a-Glance:
Are you ready to build your career by joining a leading pest control service provider? If so, our client is hiring an Junior Collections Representative.

 
Position Type:

• Contract to Hire
• On-Site 

Requirements:

• Associate’s degree in Business, Accounting, Finance, or a related field.
• Prior AR experience required (1-3 years) - on the job training provided.
• Strong negotiation and communication skills to handle customer interactions.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Outlook, Excel, and Teams).
• Highly organized with attention to detail and problem-solving skills.

Responsibilities:

• Manage and review accounts in an assigned portfolio to ensure accuracy and timely invoicing.
• Process payments and follow up on outstanding balances to minimize delinquencies.
• Maintain clear and professional communication with customers regarding past-due accounts.
• Make inbound and outbound calls to customers regarding invoices, collections, and dispute resolutions.
• Investigate and resolve billing disputes and discrepancies efficiently.
• Reconcile customer accounts as needed, ensuring proper documentation and accuracy.
• Utilize Microsoft Office tools for record-keeping and communication.
• Collaborate with internal teams to optimize invoicing and collection processes.
• Adhere to company policies and financial regulations while handling sensitive customer information.