Sales Enablement Administrator

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Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days) Assist Sales Applications Engineers with administrative tasks to expedite creation and dissemination of RFQ responses to Commercial Sales Offices

• Prepares transition documents and communicates project readiness for assignment to operations team.
• Documents work by maintaining files for each job.
• Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com).
• Assists with CSO Account Manager follow up communications regarding pending or active jobs
• Develop understanding of TCS quotes types of custom work, hours/labor rates, material costs etc. Use knowledge to manage updates of quote templates as rates, hours and margins revised.
• Enter quotes into CRM management tool (i.e.: Salesforce.com). Maintain updates through quote process to active job status. Other updates as required
• Run regular reporting to track SAE progress (e.g.: bookings)
• Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs

Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics

• Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration)
• Collect current Competitor research from Trane Commercial product teams and file in Sharepoint
• Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings)
• Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter.
• Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.
• Works to consistently meet and exceed customer requirements
• Continuously strives for operational excellence and continuous improvement
• Other duties as assigned

Qualifications:

• Associate's Degree required; Bachelor's Degree preferred. (Recent graduate with 4-year degree in Engineering or HVAC sciences ideal)
• 2-4 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment.
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)

Key Competencies:

• Must be proactive in gaining knowledge, problem solving and completing tasks with accuracy.
• Must have excellent verbal, written, and interpersonal communication skills
• Must show the ability to handle difficult situations while remaining professional and courteous
• Must demonstrate the ability to build strategic relationships across functions of an organization
• Must exhibit the ability to identify process improvement opportunities and take initiative to implement them
• Must actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning.

This role has been designated by the Company as Safety Sensitive.

Benefits:

Benefits kick in day one!

Medical, dental, vision

HSA & FSA Options

6% 401k match (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years)

Tuition Assistance Program

Be Well Program

Employee Assistance Program

Annual Base Salary Range or Hourly Base Pay Range:

$24.76

Compensation Type:

Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.