Operations Assistant

Job Title

Job Description

Assists with the preparation and processing of various examination, application and enforcement related actions or documents. Creates, maintains, and updates automated records; transmits information to banks; problem solves submission errors; and produces standardized reports.

Assists with the coordination of application review, processing, and notifications through research, preparation, and retrieval of related documentation within FDIC and from other state and federal agencies. Becomes familiar with program areas of RMS and DCP to serve as the applications backup.

Prepares responses to requests for application related forms, instructions and information available pursuant to regulations and to the Freedom of Information Act within a timely manner.

Processes incoming and outgoing correspondence for scanning, indexing, distributing, and mailing by using PII/SI forms and automated systems, while following policy requirements to safeguard the data.

Serves as a quality control coordinator for the region's document imaging and distribution system. This duty includes uploading, indexing and maintaining the workflow of documents.

Maintains internal office and management controls to ensure maximum efficiency of operations and conformance to pertinent regulations, policy letters, mail distribution, SOPs, etc.

Performs timekeeping duties.

Receives calls and visitors to the office, determines nature of business, registers guest with building and office security, and answers inquiries regarding information of a non-technical nature based upon own knowledge of the program and organization.