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Service Desk Specialist - DOJ OJP Support (Tier 1)

Inserso

A technology service provider is seeking a Service Desk Specialist in Washington DC to provide Tier 1 support for DOJ OJP customers. Responsibilities include troubleshooting web-based applications, handling IT queries, and maintaining high-resolution rates. Candidates must be U.S. Citizens with a high school diploma and a year of IT support experience, preferably in a help desk environment. The position offers a competitive hourly wage and comprehensive benefits including health insurance and paid time off. #J-18808-Ljbffr Inserso

Vacancy posted 4 days ago
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