Human Resources Manager

RSC Human Resources Manager About This Role Ace Hardware has an opening for an RSC Human Resources Manager at our Retail Support Center in West Jefferson, OH. The RSC Human Resources Manager leads and administers the organization's HR programs and policies and is accountable for all employment law compliance, talent acquisition, employee relations, performance management practices, community relationships and guidance of consistent practices and processes for the RSC. This role leads a team to ensure a high level of HR service to strategic operational partners throughout the RSC. They will have oversight and manage the employee services function at the RSC as well. This includes CMN as well as other company and community events. Additionally, the position will participate in recruiting and onboarding all exempt leader roles within the RSC with guidance from the Retail Support Manager (RSM) and Regional HR Manager. The RSC HR Manager will also act as the strategic business partner with Operations within the RSC. This will include all exempt and non‑exempt talent acquisition, employee relations, policy administration and assistance with employee services and events for the RSC. What you’ll do Lead, support and encourage Ace values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Collaborate with and assist the RSC Regional HR Manager with RSC specific HR strategy. Recommend new approaches, policies, and procedures to ensure continual improvements and efficiencies with RSC. Lead and administer organization's HR programs and policies as they apply to employee relations, compensation, benefits, safety, performance, and staffing. Manage day to day operations of the HR team within the RSC. Oversee talent acquisition and employee onboarding process for RSC population, compensation equity and compliance, unemployment administration, leaves of absence administration, workers comp administration, benefits administration, personnel file administration. Partner with Regional HR Manager on strategic direction of the department and create goals for team based on direction. Responsible for planning and managing the business within General Admin cost center. Partner with operations to train, develop and mentor RSC exempt staff. Investigate employee relations issues within the RSC and determine the best corrective action solution for each unique situation. Participate in final termination decisions, respond to all employee relations issues/concerns and conduct employee relations investigations. Provide guidance to exempt staff on employee relations/performance issues; consult on the development of performance goals; edit performance appraisals; draft constructive criticism or development feedback for inclusion in performance appraisals. Collaborate with operations team to create and oversee employee recognition programs, employee events and other activities to help create a positive and highly engaged environment. Ace Hardware is committed to protecting a safe, healthy and injury‑free environment for all team members. This is our number one priority, and we support programs and initiatives that focus on this commitment. All team members are responsible for their safety as well as the safety of others to ensure that Ace Hardware is a world‑class safety organization. What you need to succeed Be a safety champion by promoting a safe and productive workplace through your own actions, including proper use of PPE, safe operation of powered equipment and safe lifting techniques. Be an active participant in contributing to a successful safety culture in the facility. Bachelor’s Degree in HR or related field. PHR or SPHR Certification preferred. 5 years HR management experience. Excellent leadership, interpersonal, communication, research, negotiation, persuasion, analytical, problem‑solving, resourcefulness and staff development skills. Detail‑oriented self‑starter able to handle heavy, priority‑shifting workload with minimal supervision. Excellent organizational skills, dependable follow‑through, and a proactive sense of urgency to drive timely and accurate results. Ability to multi‑task and work well in a high‑pressure environment. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record of increased responsibility. Compensation Details $115,000 - $130,000 per year Why should you join our team? We live our values – W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These are important to us and represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life’s necessities and perks, many of which expand and improve year after year. Semi‑Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short‑term disability and long‑term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with key focus on development and coaching. We offer on‑site classes, facilitator‑led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally‑owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection * Benefits are provided in compliance with applicable plans and policies. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr