Front Office Assistant
Hotel Green Castle
Core Responsibilities Guest Services: Welcome guests, process check-ins and check-outs, issue room keys, and provide local area guidance. Reservations & Billing: Handle booking requests, modify schedules, create guest folios, and collect payments. Department Coordination: Liaise with housekeeping for room cleaning statuses and maintenance for urgent repairs. Problem Resolution: Address complaints professionally and ensure overall guest satisfaction. Essential Skills Clear verbal communication and active listening Proficiency in hotel property management systems (PMS) Patience, composure, and problem-solving abilities under pressure Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Internet reimbursement Paid time off Work Location: In person #J-18808-Ljbffr Hotel Green Castle
Vacancy posted 2 days ago
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