Shift Lead (Santa Cruz County)

Shift Lead Position

The Penny Ice Creamery is seeking Shift Leads for our Santa Cruz County shops! The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using local and organic ingredients. We make unique flavors like Raspberry Rose, Whiskey Custard, and Pear Coffee Cake! We also make timeless flavors like Cookies n' Cream and Straight Up Strawberry, and our classics like Tahitian Vanilla Bean, Fresh Mint Chip, and Dark Chocolate.

As a Shift Leader, you will create an excellent customer experience by scooping ice cream and making special items like ice cream sundaes and milkshakes. You will get barista-trained and make high quality coffee and tea drinks. You will get trained on opening and closing the shop. You will also become an expert in making fresh sugar cones and marshmallow fluff from scratch. In addition to providing exceptional service, you will be a leader and role model for the staff. During your shift, you will be responsible for maintaining the flow of business and the presentation of the shop, and upholding our high standards of service, product quality, and hospitality.

We operate four Penny Ice Creamery locations in Santa Cruz County:

• Downtown Santa Cruz (913 Cedar Street)
• Pleasure Point (820 41st Avenue)
• Aptos Village (141 Aptos Village Way, Suite 2)
• Scotts Valley (262 Mt. Hermon Road, #104)

Requirements Skills include critical thinking, problem-solving, prioritization, and leadership. Ability to work autonomously, and as a team player and leader. Ability to effectively communicate and work in a fast-paced environment. Skilled in attention to detail and follow-through. Available to work on weekdays, weekends and holidays. Available to work at least 20 hours a week on a reliable basis. Preference will be given to individuals with experience in leadership, but we are willing to train the right person. Must be available to work through Summer 2026 (June ~ September).

Benefits Perks Include: Tips (Approx. $6-$10 in tips per hour) Opportunities for Advancement Competitive Compensation (starting pay $17.90/hr plus tips) Discounts & Partnerships at Select Businesses CalSavers Retirement Savings Program Company Outings & Events Employee Referral Program Medical, Dental, Vision Benefits for Full Time Employees Flexible Schedule Paid Hands On Training Ice Cream and Coffee!

The Glass Jar, which includes The Penny Ice Creamery and The Picnic Basket, was founded in Santa Cruz, CA in 2010 with a focus on made from scratch deliciousness, locally sourced ingredients and community.

Equal Employment Opportunity Statement At The Glass Jar, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.