Head of Sales

Job Description eIVF | An Atlantic Street Capital Portfolio Company Chief Client Officer / Head of Sales Reports to: Chief Executive Officer Travel: Up to 70% You know the fertility industry. Help shape what comes next. You understand how fertility practices operate, how buying decisions are made, and what it takes to earn trust in this specialized market. You have built relationships, led sales teams, and grown revenue in the fertility industry—and you’re ready to bring that experience to a broader executive role. eIVF is seeking a Chief Client Officer to lead sales, marketing, account management, and implementation across our product suite and partner solutions. Reporting directly to the CEO, you will connect commercial strategy with the client experience: from the first conversation through implementation, adoption, and expansion. Direct sales experience in the fertility industry is required. We need a leader who brings established knowledge of this market, its customers, and its commercial dynamics. The opportunity This role brings together revenue leadership and responsibility for delivering on the promises we make to clients. You will set our growth strategy, develop our teams, strengthen strategic partnerships, and help fertility practices get more value from eIVF. What you will lead Revenue growth and commercial strategy Build and execute a sales strategy that drives customer acquisition, account expansion, and profitable growth. Bring discipline to opportunity qualification, pipeline management, forecasting, pricing, and the full sales cycle. Use market insight, competitive intelligence, and performance data to identify opportunities and adjust priorities. Establish clear revenue targets and KPIs that create accountability and guide decisions. Client experience and implementation Own the client journey from initial engagement through implementation and product adoption. Ensure a smooth handoff from sales to delivery, with clear expectations, timely execution, and measurable client value. Partner with Development, IT, and Support to ensure solutions deliver on commitments made during the sales process. Build strong client relationships and reference accounts that support eIVF’s reputation and growth. Marketing and strategic partnerships Lead marketing strategy, positioning, communications, digital initiatives, and business development. Develop partnerships that expand our reach, support integrated client workflows, and generate revenue. Bring the voice of the customer into discussions about product priorities and enhancements. Teams and executive leadership Build, coach, and lead the sales, marketing, account management, and implementation teams. Set clear expectations and create a culture of accountability, collaboration, and client focus. Work closely with the CEO, executive team, and Atlantic Street Capital to align commercial priorities with company goals. Support acquisition evaluation, due diligence, and integration. Ensure your functions operate in accordance with company policies, HIPAA requirements, and information security standards. What you bring: Required experience 10+ years of sales experience in the fertility industry , with a demonstrated record of revenue growth and a deep understanding of fertility practices, buying decisions, and customer needs. 10+ years of C-suite leadership experience. 10+ years leading sales and marketing professionals in software companies, including established businesses and startups. A bachelor’s degree in business or a related field. Leadership strengths The ability to translate strategy into practical execution—and stay close enough to the work to move it forward. Strong commercial judgment, including forecasting, pricing, pipeline management, and performance analysis. Experience leading across functions and aligning teams around growth and client outcomes. The credibility to build relationships with clients, partners, executives, and investors. Clear communication, sound decision-making, and the ability to manage competing priorities. Willingness to travel up to 70%. Why eIVF? This is an opportunity to bring your fertility industry expertise into a role with direct influence over company growth, team performance, and the client experience. You will have a seat at the executive table and responsibility for turning market knowledge into results. If you have built your sales career in the fertility industry and are ready to lead across the full commercial and client lifecycle, we’d like to connect. eIVF is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.