Support Engineer

We're seeking a Support Engineer to join a small, collaborative team supporting a critical quoting platform. This role combines technical troubleshooting, customer support, and hands-on coding to resolve complex application issues.What You'll DoTroubleshoot and debug issues impacting users and business operationsInvestigate application errors and quoting-related problemsWrite and maintain SQL queries and Python scriptsSupport internal users, underwriters, agents, and policyholdersManage and resolve tickets while delivering excellent customer serviceCollaborate closely with engineering and cross-functional teamsWhat We're Looking ForExperience in Technical Support, Application Support, Product Support, or a similar roleAbility to read, write, and debug codeStrong SQL and Python skillsExcellent problem-solving and troubleshooting abilitiesExperience with ticketing systemsStrong communication and customer-facing skillsAbility to work independently and diagnose issues without relying solely on AI toolsNice to HaveExperience supporting SaaS, business applications, or quoting/rating platformsFamiliarity with AI tools such as Cursor, Claude, or ChatGPTLocated in the Western or Central United StatesCompensation & BenefitsUp to $130,000 base salaryComprehensive benefits packagePlease apply and email me if interested ()!EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.In addition to base pay, direct-hire employees may be eligible for client offered benefits such as medical, dental, and vision coverage, and paid leave where required by applicable law. Eligibility may vary based on factors such as location and hire date and is subject to change.To find out more about Huxley, please visit