Event Operations Manager

Job Profile: Arts Programming Manager 2 Job Family: Arts Programming Time Type: Full time Max Pay – Depends on experience: $60,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Responsible for developing and implementing strategic plans for the arts programming function, managing art program budgets and collaborating with internal stakeholders to ensure that art programs are aligned with the institution's overall goals and objectives. Job Description: Position Salary Range: $55,000 to $60,000 per year; DOE This position manages the non-athletic daily rental operations for ASU 365 Community union which is located in Mountain America Stadium. This position includes but not limited to planning, organizing, executing and staffing events accounting to contract agreements. Clients range from ASU departments, student groups and private community and/or professional organizations. This position requires a flexible work schedule in order to coordinate, supervise and work events. This position reports to the Director of 365 Community Union. This is a full time position that also works nights and/or weekends as needed. Essential Duties: Coordinate event logistics by insuring proper estimating, ordering, arranging, placing, set-up and strike. These items include but not limited to food safety, medical and security coverage, permitting, parking direction and barricades, blue-staking, turnstiles, fencing, signage, light towers, tenting, chairs, tables and other event needs and requirements. Lead and develop two full-time Event Coordinators, including recruitment, training, and ongoing performance management, while supporting their part-time teams. Step in as needed to manage workloads, participate in planning meetings and site walkthroughs, and ensure seamless event-day operations. May schedule facility and services for use by department, campus entities and outside organizations; prepare estimates that enhance and clarify terms of contract in a timely fashion. Manage event approval process, in collaboration with Sun Devil Athletics, and collaborate with Calendar Coordinator for internal and external clients. Coordinate with department, user and/or renter to determine event needs and explain requirements needed for events; determine resources available such as equipment or labor and compares with event needs and requirements; coordinate additional resources needed such as vendor services and equipment rental. Serve as facility representative during events by responding to users and patrons and resolving emergency situations and/or patron problems such as medical emergencies or security incidents; ensure all aspects of events are implemented and controlled according to plans. Observe the activities of users, event service personnel, vendors and staff. Determine and coordinate physical maintenance of facility as required for 365CU events. Provide assistance and information to faculty, staff and outside organizations regarding facility use and capabilities with their appropriate rules and policies. Maintain contact with ASU departments, patrons and/or clients. Perform functions related to specific facility and events assigned, such as tracking event attendance, completing and sending event reports. Establish and continually manage project expectations with team; assign tasks and identify issues for resolution to ensure optimal team effectiveness. Contribute to the Continuing Operations Plan and Sustainability Plan for facility. Submit all receipts in a timely manner for monthly purchasing card reconciliation. Develop a personal code of conduct to help ensure our work environment is welcoming, equitable and supports our department mission and core values along with the ASU Charter. Hold staff accountable to their own code and support them with development. Assist with event-related errands as needed, utilizing department vehicles including van, truck, or electric golf cart. Coordinate special projects as assigned. Organizing work of self and others and handling multiple tasks simultaneously Proofread documents and verify facts. Respond quickly in an emergency situation. Regular activities include changing priorities in the moment, which may include resolution of conflicts. Develop and facilitate event logistics, scheduling and communication with participants. Desired Qualifications: Understanding of project management principles, methods and techniques. Previous experience with event security and logistics as well as developing complex site plans for events. Knowledge of audio and visual coordination and planning. Ability to communicate effectively across various audiences in different mediums. Skill in establishing and maintaining effective working relationships. Ability to manage multiple projects and thrive in a fast paced environment. Acute attention to detail and verification of facts. Ability to drive on university business and possess a valid US driver license upon employment. Working Environment: Travel to off-campus facilities to coordinate and participate in program events. Use of computer. Frequent bending, reaching, lifting, pushing and pulling up to 25 lbs. Run errands, which may require driving a 7-passenger van and/or electric golf cart. Drive on university business and possess a valid US driver license upon employment. Department Statement: ASU Cultural Affairs is comprised of three units - ASU Gammage, ASU 365 Community Union and ASU Kerr. Through the mission of Connecting Communities™ ASU Cultural Affairs makes an impact across the Valley of the Sun through the arts, entertainment, education and events. ASU 365 Community Union represents an innovative new stadium-utilization model that transforms Sun Devil Stadium from a football venue into a university asset used 365 days a year. Strategically located in the heart of the Valley, the ASU 365 Community Union is a cultural hub with programming designed for the entire community. It is a place for students, staff, faculty and local community to eat, play, learn, connect, build relationships, create and innovate. With its official launch in Fall 2019, the ASU 365 Community Union expands a premiere venue for athletic events into a cultural destination for world-class entertainment. ASU Cultural Affairs is committed to providing a welcoming, equitable and respectful environment for all in order to realize our mission of Connecting Communities™ through the arts, entertainment, education and events. Our core values serve as a guide for daring engagement, respectful dialogue and cross-collaboration. Learn more about our commitment and values at To learn about ASU 365 Community Union, visit: asu365communityunion.com To learn about the ASU Charter and goals, visit: president.asu.edu/asu-mission-goals Total compensation at ASU is more than the salary paid for the valuable work performed. You can estimate the approximate value of your overall compensation here: cfo.asu.edu/compensation-estimator. You also receive the following: • Comprehensive package of affordable health benefit plans and programs: cfo.asu.edu/benefits • Access to world-class educational opportunities at deeply discounted rates • Paid holiday, vacation and sick leave • Matching retirement contributions • Discounts from a variety of vendors and service providers for personal expenses Driving Requirement: This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at View phone number on click.appcast.io. 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Submitting your application using this portal may result in longer recruitment times. If you are not a current ASU employee, please create an external candidate account using a personal (non-ASU) email address and continue your application through this site. For step-by-step instructions, refer to the ASU Application Guide for External Candidates If you are a student (worker and non-worker) interested in applying for student jobs, please log into Workday to search for and apply to jobs using the Jobs Hub and click on Find Student Jobs in the lefthand menu. If you are a student (non-worker) interested in applying for staff jobs, please create an external candidate account using a personal (non-ASU) email address and continue applying through this site. 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