CLIENT CENTER RECEPTIONIST

Rapport Salary: $65000 - $70000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. Job Summary Key Responsibilities: Answers telephones and makes reservations for clients Tracks information in the database Responsible for planning in the conference center Ensures appropriate communication to operating departments including Conference Services, Catering, and Audio Visual Checks all conference rooms before client arrives Ensures rooms are set according to customer standards Ensure Audio Visual equipment is set according to customer standards Finalizes all planning details with clients and distributes to all operating departments Provides business center services when requested Runs end-of-day reports Preferred Qualifications: Four year college degree preferred Proficient in Microsoft Office Two years of planning experience in hospitality industry Proactive mindset to anticipate and support changes in our business Keep abreast of industry trends and share information with staff Exceptional customer service abilities Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws. Certain positions may require Florida Level 2 background screening. Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.