Senior Financial Controller

Senior Financial Operations Controller

Fort Lauderdale, FL

About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Position Summary

Senior Financial Operations Controller is responsible for the integrity of The Pharmacy Hub's accounting operations and financial reporting while leading the continuous improvement of the financial processes that support the business, including accounts payable, accounts receivable, inventory accounting, and operational controls. This role owns the monthly and annual close process, ensures financial statements are prepared in accordance with US GAAP, and serves as the company's senior accounting authority.

As a key member of the Finance leadership team, the Operations Controller will partner closely with operations, warehouse, procurement, and executive leadership to strengthen financial processes, enhance inventory accuracy, improve operational efficiency, and support scalable business growth. The successful candidate will develop a deep understanding of how products, inventory, and cash flow throughout the organization and translate that knowledge into efficient, well-controlled financial operations.

This role will lead process improvement initiatives, support ERP implementation and optimization, establish scalable accounting workflows, and help build best-in-class financial and operational controls. The Operations Controller will also play a key role in developing standardized procedures, training cross-functional teams on financial and inventory processes, and driving automation that improves accuracy, visibility, and efficiency across the organization.

Senior Financial Operations Controller serves as the primary liaison for external auditors and CPA firms, overseeing audit readiness, coordinating all audit requests, and ensuring timely completion of financial reporting requirements. As TPH continues to grow, this individual will help build the accounting infrastructure, internal controls, policies, and financial systems necessary to support a larger, more complex organization.

This position reports directly to the CFO and currently manages the Senior Accountant, Financial Analyst, and Accounts Receivable Specialist. The team structure is expected to evolve as the Finance organization expands.

This is a highly hands-on leadership role. The ideal candidate combines strong technical accounting expertise with a proven ability to implement systems, improve business processes, and execute operational initiatives. Success requires a collaborative leader who enjoys working cross-functionally, solving complex problems, and personally driving meaningful improvements throughout the organization.

Core Responsibilities

Accounting Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual accounting close cycle across multiple affiliated organizations rolled up into combined financials; prepare and review journal entries, account reconciliations, and supporting schedules to ensure the general ledger is accurate and closed on time
• Prepare financial statements in accordance with US GAAP, including income statement, balance sheet, and cash flow statement; present results to the CFO with variance explanations and commentary
• Maintain the chart of accounts and general ledger structure within TPH's ERP system; ensure consistency of account coding across all transactions and functions
• Coordinate with FP&A to ensure actuals are accurately reflected in financial models, forecasts, and variance analyses; provide accounting inputs to the budgeting and planning process

Process, Systems & ERP Implementation

• Lead the evaluation, selection, and rapid implementation or migration of TPH's ERP platform, minimizing disruption to daily operations
• Own end-to-end redesign of the AP process; resolve all current AP issues (backlog, errors, missing controls) and stand up a standardized, automated workflow
• Build TPH's AR function from the ground up, replacing ad hoc, memo-based collection practices with standardized, automated invoicing, collections, and dispute-resolution processes
• Identify manual, error-prone, or undocumented processes across the department and convert them into documented, automated, repeatable procedures

Inventory & Business Operations

• Develop a full working understanding of TPH's business model, product flow, and warehouse/inventory operations from receiving through fulfillment
• Partner with warehouse, purchasing, and operations teams to ensure inventory processes are accurate, controlled, and properly reflected in the ERP and financial systems
• Personally train non-financial staff (warehouse, purchasing, fulfillment) on the inventory and financial-control procedures relevant to their roles
• Monitor and account for inventory adjustments, write-offs, and shrinkage; own inventory accuracy as a core deliverable

Audit, Compliance & Internal Controls

• Serve as TPH's primary point of contact for external auditors and CPA firms; own audit readiness year-round, not just during fieldwork — maintain audit-ready workpapers, PBC lists, and reconciliations on an ongoing basis
• Design, implement, and maintain internal controls across ordering, receiving, inventory, and auditing processes to close TPH's current control gaps
• Ensure compliance with applicable accounting standards, tax obligations, and regulatory requirements, including Florida state tax and sales tax nexus analysis
• Identify control gaps and accounting policy needs as TPH scales; draft and implement policies and procedures that formalize best practices and reduce financial risk

Department Leadership, Culture & External Relations

• Take direct, hands-on ownership of fixing the current state of the department — not just directing others to fix it
• Directly manage the Senior Accountant, Financial Analyst, and Accounts Receivable Specialist; set clear expectations, review work for accuracy, and develop each team member's capability
• Drive a culture shift toward accountability, documentation, and continuous improvement; rebuild communication and collaboration within the team
• Own external relationships with key vendors and clients to ensure timely payments, resolve disputes, and protect TPH's standing
• Support the CFO in financial due diligence, banking relationships, and other strategic finance activities that require accurate, well-documented accounting records

How Success Is Measured

Success in this role is measured primarily by operational outcomes, not solely by traditional financial-reporting metrics. Close timeliness and audit readiness remain baseline expectations, but the leading indicators of performance are:

• Inventory accuracy (cycle-count variance, shrinkage reduction)
• Reduction in invoice irregularities and AP errors/backlog
• Share of receivables moved onto a formal, automated AR process (vs. manual/memo-based collection)
• ERP migration/implementation milestones delivered on time
• Documented, automated process coverage across AP, AR, and inventory controls

The initial probationary period is tied directly to completion of defined operational milestones (e.g., AP backlog resolved, AR process standardized, ERP implementation plan on track) — not tenure alone.

What Success Looks Like Over Time

Beyond the near-term operational milestones above, over the longer term this role is expected to:

• Build a finance department that can support a multi-site, national healthcare and pharmacy organization
• Implement scalable systems and processes that reduce manual work and improve visibility
• Establish world-class AP, AR, Inventory, and Financial Reporting functions
• Develop future finance leaders and create depth within the organization
• Become a trusted business partner to Operations and Executive Leadership
• Deliver accurate financial information quickly enough to drive real-time business decisions Create a culture of accountability, urgency, ownership, and continuous improvement

Qualifications

• Proven track record personally implementing or migrating ERP systems — not solely overseeing an implementation team; Netsuite experience strongly preferred
• Strong technical accounting background: GAAP, monthly/annual close, financial statement preparation, and hands-on audit liaison experience
• Demonstrated hands-on experience fixing AP/AR processes and building controls from scratch, ideally in a business with physical inventory or warehouse operations
• Experience training non-financial staff on financial, inventory, or operational procedures
• Comfortable operating at both the technical-accounting level and the in-the-weeds operational execution level
• Genuine curiosity about how the business works, with a track record of engaging across departments rather than staying siloed in finance
• Pharma, distribution, wholesale, or other inventory-intensive industry experience strongly preferred
• Bachelor's degree in accounting, finance, or a related field; CPA strongly preferred given ownership of GAAP reporting and audit
• Proven experience building and scaling a finance and accounting department from the ground up, including people, processes, systems, reporting structures, KPIs, and internal controls
• Demonstrated success operating in high-